Hilaire H.
Great and easy!
Great and easy!

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 299 reviews with 4 stars · Clear filters
Hilaire H.
Great and easy!
Janette B.
Everything from consultation to communication was fast and swift. The process is very steam lined. However when it came to shipping I did not get my package on time. Also the pills I received were generic if anyone cares.
Kimberly H.
Great service but I wished I could get my prescription for a few months at a time (compared to now where it's just once a month).
Jacquelynn G.
There have been some odd communication issues between myself, Alpha, and the insurance company. At one point I was sent plan B (my insurance company paid for it) but it offset the shipping date for my Nuvaring. They fixed it right away and everything is awesome.
Kiki
The medication was delivered promptly. NP I dealt with was very helpful.
Samantha P.
Pretty fast and easy, once they prescribed my birth control it arrived in 2 days. Overall a good and easy process
Anonymous
I love this service and only wish there was an app to download and maybe a customer service line to reach when you have a question that you need answered sooner than 24hrs later.
Reply from Hello AlphaJan 7, 2020
Thank you for your feedback! We'll share this with our Care Team :)
Karin S.
I had reviewed one star, that I had never received it... I took a couple weeks, but my order WAS delivered. This company has excellent customer service. The only reason I marked 4 stars as opposed to five is because I was asked how my order was, when I hadn’t gotten it yet. Made me trip. It was on its way. All was well. Peace
Reply from Hello AlphaJan 5, 2020
Hi there! Please send us a message via your patient dashboard and we can definitely look into this for you and ensure your package gets delivered! You can access your patient dashboard at app.helloalpha.com/messages