Great
Based on 652 reviews
Super4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 536 reviews with 5 stars · Clear filters
Mary H.
I scheduled a carpet cleaning after a pet accident. I scheduled online and the times available were within a couple of days. The cleaner Super sent was great. On time, and cleaned the stain and the room.
Reply from SuperJan 8, 2025
Thank you for the feedback, it's so appreciated! We are happy to hear you were pleased with the Servicer, and making your home care needs as hassle-free and pleasant as possible.
J B.
Super has always provided great service and great technicians. Their follow-up is also excellent.
Reply from SuperJan 5, 2025
Thank you for the feedback, it's so appreciated! We are happy to assist in making your home care needs as hassle-free and pleasant as possible.
Valerie C.
I am very happy with Hello Super. They handled my service request fast and efficiently. The plumber was knowledgeable, reliable and friendly. I recommend Hello Super hands down.
Reply from SuperDec 31, 2024
Thank you ! We’re happy to hear your experience was great We value our partnerships we have with our contractors.
Travis L.
Quick and easy support to resolve my HVAC issue
Reply from SuperDec 30, 2024
Thank you for the feedback! We value our partnerships we have with our contractors, and are happy to hear your experience was great.
Jessica W.
Quick response time and good service.
Reply from SuperDec 24, 2024
We’re proud to help you care for your home and appreciate the kind words.
Paul B.
I had a water heater issue and set up an appt. With super, Summit Plumbing came out, looked at it, checked voltage said it was alright and told me to call them if it still has problems, this struck me as strange. The problem kept getting worse so I called Super and explained what happened, they said they will open another claim. I told them that this was the second time I had issues with Summit plumbing not doing anything to fix the problem, seems they just come to look at it first, and I wanted a different plumbing co. They assigned my problem to Arid plumbing, the tech showed up, listened to what I said has happened, tested the system and told me that the heater coil was faulty and the thermostat was bad. He went to his truck, got the parts, and in 45 minutes it was fixed. He even stayed till the water heated up, checking the temp at the faucet. I’ve used a lot of different home warranty companies over the past 20 years and I must say Super is the best I’ve seen, they listen to what you say and work with you to get you the right repair company to fix your problem.
Reply from SuperDec 24, 2024
Thank you for the feedback! We value the awesome partnerships we have with our contractors, and we’re happy to hear your experience was great.
DeLonce S.
I used their rekey service and it was great. On time when promised, very pleasant service man, fair price. I hope to use this company again.
Reply from SuperDec 24, 2024
Thank you for the feedback, it's so appreciated! We are happy to assist in making your home care needs as hassle-free and pleasant as possible.
Sophia Bechard S.
I have been with Super for 3 years, I have 2 houses with them and about to put my 3rd houses. They have been super reliant, they have great communication, they have helped me tremendously and anyone that needs extra warranty should choose them as a Company. Only good things to say about them.
Reply from SuperDec 17, 2024
thank you for this fantastic review. We're thrilled you have had such a great experiences with our servicers, and we're happy to continue helping you care for your homes!
