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The entire process stalled and I had to…
The entire process stalled and I had to request a refund. A doctor was supposed to call me to verify, but instead the customer support gave me the run-around for weeks. I was promised several times that a doctor would call and my Rx would be called in within hours. It never happened. I understand delays can happen, but to be continually lied to about the status was pretty infuriating, especially when the money had already come out of my bank account. I still don’t actually have the refund yet. Disappointing to say the least.
Reply from WispJul 8, 2023
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