WispReviews of hellowisp.com

It was okay might buy again

I am struggling with this website today. It’s more glitchy than usual. I couldn’t remember my password so I selected “forgot password” and it logged me in. Without picking a new password. I was trying to get medication for a uti and it automatically redirected me to my patient profile and renewed my birth control.. which is ok. I needed it anyways. I have an extra pack laying around and was going to wait, but I’m ok with now. I emailed about the problem but my most recent email from them is empty. So I’m not sure if they replied or gave a confirmation. I messaged the doctor back who sent in the birth control, but I haven’t heard back yet. Because the email was empty I don’t know how to contact them. I’m hoping I’m not charged extra for “2” visits. I like wisp. Sometimes it’s hard to navigate the website. Edit: the automated response is weird… I have emailed. Several hours ago. I’ve been waiting since 1:45 and it’s now 6:30. I know it can take 24hrs for a doctor but nobody is responding to my email. This is the second time I’ve had problems with wisp. I think this time, I’m over it.

It's a young company, there's going to be issues, try your best to be patient if you have an issue and give them the chance to make it right. My problem was 3 fold: I went in expecting to pay ~$15 for 3 months of birth control. That wasn't correct. I opted for the pharmacy pick up option as I thought that was going to be faster, cheaper though slightly less convenient. Didn't turn out to be the case. I spent $81+ for 3 months of BC from Wallgreens + the $15 for Wisp's service in connecting me to a doctor who wrote the prescription. The doctor I spoke with was pretty blunt in answering my questions about how to mitigate weight gain while taking this medication. Her answer was basically "eat less". The customer service rep I chatted to on the platform didn't seem to know how to answer a basic question right away like "how much would I have paid if I had gone with the shipping option?" I was ready to leave a 1 star review everywhere I could. But I emailed support before I did and gave them the chance to make it right. Not even 5 minutes later I got a call from customer service and she very pleasantly explained to me that the $15 was the fee for the service, not the meds themselves. She apologized for the confusion. She offered to refund me the $15 and give me 3 packs of birth control for free, and ship them to me for the trouble. I was angry, frustrated, not happy, and quite frankly I was rude. But they actually fixed the issue as best as can be expected (except for a full refund) and I am reasonably happy with how it came out in the end. It was 4 stars off for the confusion, hassel, expense, and time lost, but 2 stars gained for the fast reply and the offer to refund the $15 and provide 3 packs for free to make things right.

EDIT: The customer service team was quick, responsive, and kind. I really appreciated them. I am a happy customer after I was refunded. Overall this was a bad experience and a waste of money. If you want to pay $39 dollars for a “doctor” to message you (with bad grammar) that you should just go to a real doctor then this is the perfect service for you! If you want a reliable, secure way to treat a yeast infection then go to your doctor, or local CVS minute clinic. They will actually take care of you. As far as I’m concerned advertising fast, secure, and reliable healthcare and then not providing any of that is false advertising. I’m sure that they won’t refund my money, and so it has been wasted.

I started taking this pill because my menstrual period stopped coming normally. I started this pill Sept 8. On the first pack my period came and OMG I had bad cramping and lower back pain my period was so heavy and clots were coming out. I contacted my obgyn and she it was normal being that it’s the first pack. It took forever for my period to stop when I started the second pack. I’m still using it on my second pack on the last row I hope this period is a little better than the last one.

I had a baby 11 months ago and recently got my period back and wanted to delay it for an upcoming beach trip. I found this site and decided to try as getting in with my ob would take longer than I had. I think the idea of this company is cool and overall, it was convenient for me. Disclaimer: Im an RN so I am familiar with this medication. I am currently breastfeeding and put that on my profile. I knew that this medication would likely lower my milk production or dry it up completely which I was ok with as I’m attempting to wean my daughter. I was shocked I got a vague message from the “DO” that was just like “I sent the prescription to the pharmacy. Let me know if you have questions about how to use.” Um what? Did I just get a prescription for a random med online from a dr/do I don’t know without any regard for my medical history, no side effects, no directions? Yes. Such an odd experience. The process was pretty seamless but think the personal details need to be addressed and more communication from the do/dr needs to happen. With telemed becoming so popular, this site needs to tweak some things of they want to compete long term. Not sure I would recommend or send someone to a similar site.

It’s works but it gave me really bad cramps and migraines

$22 for a prescription plus $40+ for the actual pill?! If you have the time it’s better to go to your local PP or a similar clinic because the cost will be considerably lower there. I couldn’t get Ella because no pharmacy had it available in my area but customer service was very helpful and gave me a refund.