shelley
I was happy with my onboarding call…
I was happy with my onboarding call with Henry Meds I feel like I'm off to a good start
Reply from Henry MedsApr 9, 2025
Thank you for your kind words! We’re so glad to hear you had a positive experience.

Excellent
Based on 11,880 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 538 reviews with 4 stars · Clear filters
shelley
I was happy with my onboarding call with Henry Meds I feel like I'm off to a good start
Reply from Henry MedsApr 9, 2025
Thank you for your kind words! We’re so glad to hear you had a positive experience.
Nicole N.
Fern was amazing and very helpful. I genuinly feel like there was a bait and switch though in pricing. Hopefully they will make it right
Reply from Henry MedsApr 9, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Arturo
I’ve been with Henry Meds since November. So far my experience has been really good. Prompt customer service. Easy labs and fast results and easy and fast provider appointment scheduling. Rx and supplies has arrived in time so far.
Reply from Henry MedsApr 8, 2025
Thank you for your amazing review! We’re delighted to hear that everything went smoothly for you.
Mandy R.
I was able to get an appointment with a provider quickly, but getting the medication is taking a long time. My prescription has been "In process" for over a week now. I will have paid for 2 months for this service without receiving medication. That needs to be improved.
Reply from Henry MedsApr 8, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Martha J.
The NP was very nice and nit rushing.
Reply from Henry MedsApr 6, 2025
Thank you for your thoughtful review! We strive to provide the best experience possible, and it’s incredibly rewarding to hear when we’ve made a positive impact.
Patrick F.
The meeting was pleasant and informative, especially about difference between oral and injected drug.
Reply from Henry MedsApr 3, 2025
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
Michael J.
Appointments are always on time. Very nice. You treat us like people and not numbers. Only thing is I wish $129 a month for testosterone is a bit much. Overall, I am treated like a person.
Reply from Henry MedsApr 2, 2025
Thank you for your valuable feedback! We’re here to support you every step of the way.
Glenn J.
Henry Meds reached out to me, and solved my problem, so I'm going to chalk the whole experience up to a misunderstanding, or a misguided reaction to my request. Refund Issued. Thanks !! Original complaint: I won't do business with them ever again. After being a loyal customer for over 14 months with Semaglutide, I was not getting results for several months in a row. I stopped and then started Trizepitide for two months. I wasn't seeing satisfying results, so I decided to stop. I wanted to get a consult and see what my options were. I scheduled the next available appointment which came a few days after they charged my credit card. During the appointment I decided to stop the service and clearly stated such. I later saw that they charged my credit card $349. I contacted them to state that I had stopped the service, AND, they had not shipped the product. They said no refund, this is a monthly subscription. And they won't budge. I really feel that they are now stooping to grab every penny they can get !! Very disappointed, what a rip off.
Reply from Henry MedsMar 26, 2025
A representative from Henry Meds will be reaching out.