Anne-Louise H.
Customer service excellent
The customer service for this company is very good. Any questions are quickly dealt with.

Average
Based on 400 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Herbies is listed under Personal Care.
Herbies (herbies.co) has 400 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 230 reviews with 5 stars · Clear filters
Anne-Louise H.
The customer service for this company is very good. Any questions are quickly dealt with.
honda V.
There customer service is exelent . Quick reply and they will help you with anything you need.
Maureen T.
I,Received my order and since Ive started taking my Oregano.I feel great after my nights sleep. My energy levels have improved greatly. Im delighted I ordered from them.I just want to say Thank You
CAROLE W.
My order was lost somewhere on delivery & I emailed Herbies regarding this & a lovely lady called Macy replied & looked into it. I had a delivery yesterday so very happy with their customer service
Reply from HerbiesJun 24, 2026
Hi Carole, Thank you so much for taking the time to share your experience. I'm delighted to hear that your order was successfully delivered and that Macy was able to assist you throughout the process. We understand how frustrating delivery issues can be, so it's wonderful to know that the matter was resolved and that you're happy with the customer service you received. Your kind words mean a great deal to our team. Thank you again for your support, and please don't hesitate to reach out if there's ever anything else we can help with. Kind regards, Herbies Team
Gerardo R.
It has been great taking the Herbies for the first Month and due to not knowing about the subscription you have agreed to cancel the latest order and issue a refund, I have only cancelled as I have enough product at home for a while and when I do order again I will remember about a subscription so will be able to stop orders before they are created.
Reply from HerbiesJun 22, 2026
Hi Gerardo, Thank you for your message, and I really appreciate you taking the time to share your feedback. I understand your situation, and I’m glad we were able to help resolve the recent issue regarding your order and subscription. If you need any further assistance in the future or decide to return, we’ll be happy to help. Kind regards, Herbies Team
Jacqueline V.
As im on mounjara my stomach always felt not quite right.i brought herbies oregano and now my problem settled.They are good and the orders are regular they notifies you when delivery due
Diane
You can't improve on perfection. Great company and always there to help. Customer service is friendly and sort out any problems you might have but really good service. Diane.
Karen F.
I am always a bit wary when sending off for things online as sometimes it's always easy to click or make a mistake,I was a bit apprehensive when herbies were sending me more Oregano/blk seed oli capsules as I already had plenty to go at,so panic struck in,I went to Herbies helpline to find out what had happened to be met online with a lovely lady that reassured me what I'd done and told me how to cancel the nxt months supply,well being of a lady of a certain age I got stuck,this lovely lady cancelled my account for me which I wanted, I just wanted them on trial first, I must say the customer service received was second to none,I would fully recommend this company service to family and friends.
Reply from HerbiesJun 19, 2026
Hi Karen, Thank you so much for sharing your experience. We really appreciate your kind words and are truly glad to hear that our team was able to help reassure you and guide you through the process. It means a lot to know you felt supported and that everything was resolved in a way that worked for you. Your feedback is genuinely appreciated, and we’re always here if you need any further assistance in the future. Kind regards, Herbies Team