HERO Defense Systems LLCReviews of heroselfdefense.com

Home Improvements

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4.4

Great

Based on 175 reviews

HERO Defense Systems LLC4.4

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About HERO Defense Systems

HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.

HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: HERO Defense Systems, heroselfdefense.com
Website: heroselfdefense.com
Category: Home Improvements
Listed on Folks Told: 2026

HERO Defense Systems reviews

Showing 140 reviews with 5 stars · Clear filters

michael M.
Jun 11, 2025
Friendly knowledgeable representative…
Friendly knowledgeable representative and fast delivery
Reply from HERO Defense Systems LLCJun 12, 2025
Thank you! We have a wonderful support team and appreciate the kind feedback.
Rick J.
Jun 11, 2025
Easy to order
Easy to order. Now I hope I receive the product
Reply from HERO Defense Systems LLCJun 12, 2025
Great to hear! And you order is on the way :) Check your email for a message with tracking info.
Leo F.
Jun 8, 2025
Misfire but Replaced.
My Hero 20 20 misfire the training cartridge. Costumer service is sending me a new one. It got replaced real fast. They sent some extra training cartridges. Tested the new Hero 20 20, worked great. I now feel confident it will work when needed.
Reply from HERO Defense Systems LLCJun 9, 2025
Thank you for your feedback. We're so happy we were able to help get things figures out!
John K.
Jun 4, 2025
Hassle free
Hassle free
Reply from HERO Defense Systems LLCJun 9, 2025
Glad to hear it! We do our best to make things as smooth as possible.
Missy H.
May 31, 2025
HERO 2020
This product is easy to use and looks ok. It fires well and the flashlight and laser make aiming easier.
Reply from HERO Defense Systems LLCJun 9, 2025
Thank you for the review :)
John N.
May 20, 2025
The customer service is top level
The customer service is top level. Questions and concerns given allot of personal attention. The products are timely and have unique features that makes them industry leading.
Reply from HERO Defense Systems LLCMay 20, 2025
So glad we were able to answer your questions! Thanks for the lovely feedback.
Diane D.
May 10, 2025
The Hero is a great and very simple…
The Hero is a great and very simple non-lethal weapon!
Reply from HERO Defense Systems LLCMay 12, 2025
We're so glad it's been a great fit for you :)
Kevin B.
Apr 29, 2025
Smooth transaction
Smooth transaction. Received my Hero ammo in a timely manner.
Reply from HERO Defense Systems LLCApr 29, 2025
Wonderful to hear! Glad your experience went smoothly.

HERO Defense Systems LLCReviews of heroselfdefense.com

Rating breakdown

What customers rate

About HERO Defense Systems

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HERO Defense Systems LLCReviews of heroselfdefense.com

Rating breakdown

What customers rate

HERO Defense Systems reviews

Friendly knowledgeable representative…

Easy to order

Misfire but Replaced.

Hassle free

HERO 2020

The customer service is top level

The Hero is a great and very simple…

Smooth transaction

About HERO Defense Systems

More in Home Improvements

Alarm Grid

EMS Alarm Systems

European Flooring

Sarasota Patio Furniture Repair

HERO Defense Systems reviews

Friendly knowledgeable representative…

Easy to order

Misfire but Replaced.

Hassle free

HERO 2020

The customer service is top level

The Hero is a great and very simple…

Smooth transaction