Excellent
Based on 1,372 reviews
HomeCEU4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HomeCEU Never Stop Learning.For over 15 years, a team of therapists and educators at HomeCEU have been committed to providing you with high-quality online CE that makes a difference in your everyday practice. Founded by practicing therapists, we've walked in your shoes and have used our real-life experience to create courses that you can use right away. Backed by our Iron Clad 100% Satisfaction Guarantee, give us a try and if you're not satisfied, give us a call for a refund, no questions asked.
HomeCEU (homeceuconnection.com) has 1,372 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 50 reviews with 3 stars · Clear filters
Kg
It took 40 minutes to sign up and be able to access the class which included me calling you to get assistance. I never got the promised emails to be able to do it myself. One of the test questions did not have an answer in the material. The class was ok. I paid for this class.
MP- O.
My first "webinar" did not go as I was expected. I am still not sure about the webinars offered.
Reply from HomeCEUNov 19, 2024
Hello Marcela, thank you for reaching out. While we provide hundreds of hours of live webinars each year without incidence, we do take responsibility for the technical difficulties that occurred during your recent Nov 12th webinar. We sincerely apologize for the issues encountered. Please know we have taken the appropriate actions to make it right for our customers! We are fully committed to preventing any disruptions in the future and ensuring every learner has a convenient and valuable educational experience. We genuinely appreciate your patience and understanding. If we can assist you further, please do not hesitate to call us at 800-554-2387 or email us at [email protected]. Have a great day!
Dwain M.
I like the materials but in exams questions with mistakes.
Dear C.
Largest disadvantage is not being able to go back to previous test questions. Sometimes it's helpful to skip and go back. And definitely to double check things. Having to manually (1 by 1) delete courses not completed from years past. How about courses not completed deleted 90 days after membership ends. Or being able to select several at once to delete.
Reply from HomeCEUSep 16, 2024
Thanks for the feedback. We are always keenly interested in hearing from our customers. As you might imagine there are many reasons why the technology functions in the way that it does and with 100s of thousands of customers there are many opinions as to how to provide the best user experience. In fact, many of the enhancements made over the years have come from student feedback just like yours! Thanks for trusting us with your CE needs and be on the lookout for exciting changes soon!
Nan
Courses are reported after the 15th of the following month, but customers are not made aware of this upfront. 3 stars as courses are interesting
Reply from HomeCEUMay 16, 2024
Thank you for your feedback, Nan! We apologize for any inconvenience and confusion you may have experienced. I reached out to our reporting team and looks like they have reached out to you with more information. Thank you for the opportunity meet your needs and for trusting HomeCEU with your CE. If we can be of further assistance, please reach out to us at 1-800-554-2387. We are available and happy to help! Have a great day!
Patrick
Good class, a little expensive.
Therese G.
The company itself, Home CEU is easy to work with, and take the tests to obtain CEU's. The company they work with to send you your ordered materials seems to be a glorified kinkos in Memphis, TN that sends you spiral bound information and consistently gets your order wrong and when you contact to resolve that tell you products you ordered from the site that is inaccurate. When you forward your order from HomeCEU they tell you they can't resolve since it conflicts with their view of what you ordered and to get HomeCEU to resolve. I placed my order on 2/26/24 and it is 3/4/24 and I'm still trying to get resolution.
Reply from HomeCEUMar 5, 2024
Thank you for reaching out, Therese. We apologize for any inconvenience you have experienced with the physical materials. We have reached out to our customer service team with your information to help you resolve this issue. If we can be of further assistance, please reach out to us at 1-800-554-2387. We are available and happy to help! Have a great day!
Elizabeth
The course information for both courses was fabulous! Details from experienced PTs that I have seen no where else were in these 2 courses that I found on the HomeCEU website. The connectivity with CE Broker via Colibri Healthcare had some issues. One was my fault as a first time user. The other was from Colibri. They sent me a certificate for a course I thought was a one hour CE course (it had many pages of reading which took me several hours) which I then attached to my entry not realizing they were going to send it to CE Broker. No problem except their documentation said it was a 4 hour CE course and there was no certificate attached. This is still unresolved but as they were extra hours it will not affect my licensing.
Reply from HomeCEUFeb 1, 2024
Thank you for your feedback, Elizabeth! We are so glad you enjoyed our courses, providing quality content is one of our top priorities. We apologize for any issues you had with CE Broker, we have sent your feedback to our team and they are looking into the matter. If we can be of further assistance, please reach out to us at 1-800-554-2387. We are available and happy to help! Have a great day! Update: Good news Elizabeth! The course certificate has been corrected and is available in your student portal. I can also report that your completion has been reported to CE Broker! Thanks again for trusting us with your continuing education needs. Take care and hope to see you again soon!
