Excellent
Based on 193 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Life is Busy Enough. Go Ahead, Simplify! HomeWork Solutions specializes in providing household employers and their tax preparers real solutions for nanny tax compliance. We are nationally recognized experts in the field of household employment taxes, regularly consulted by media such as the New York Times and Wall Street Journal.BEGIN ENROLLMENTFREE CONSULTATIONServices & Pricing
HomeWork Solutions (homeworksolutions.com) has 193 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Rachel A.
The team at HomeWork Solutions is so helpful and we have used them for over a year now! I refer all of my clients to them and I can trust they will be taken care of. I highly recommend using them for all of your payroll needs!
Empress Trinae D.
FIRSTLY, I have no problem when admitting when I am wrong I spoke negatively of this company with quick judgement of false information. They have actually gone above and beyond for myself as well as my employer. I’m very thankful for the prompt response and assistance and and again my deepest apologies for the rude comment.
Reply from HomeWork SolutionsJan 11, 2021
We are sorry that there have been delays with your payment, but please know that we always strive to ensure every paycheck is delivered on time and accurately. HomeWork Solutions relies upon employers to provide accurate banking and payroll data in order to deliver payments on time. In the case of your first few checks, we received inaccurate information that led to the delays. Your employer was notified immediately and we have worked with them and the care management platform on which your employment was arranged to resolve the issues. Please feel free to contact us at 800-626-4829 and speak with your assigned payroll specialist (Em), who has been working with your employer to raise and resolve these issues. We would be happy to assist in any way we can.
Isaias Alba, I.
We have used HWS for 6 years for our nanny and they have done an amazing job. I just regret not hiring them for the first two years we employed our nanny! Even through COVID and all the confusion of the new tax laws, they were there every step of the way and made payroll work effortlessly. I highly recommend them.
Kimberly
HWS's service is meticulous and prompt. On the rare occasion when they've made an error they've cleared up the situation quickly and fully. I trust HWS to make sure I'm doing the right thing by my employee and the IRS.
STEPHANIE
I'm so happy to have HWS to take the time and headache out of paying our nanny taxes. Once I used their tax calculator, I was able to just put away the necessary funds each week. Then, when it's quarterly filing time, I just make sure the money is available to wothdraw, I report hours and wages to HWS, and they do the rest! It's completely hands off and worry free! It was a nightmare, before, trying to figure it out, myself. Worth every penny! Also, when filing annual income taxes, they have been extremely friendly, knowledgeable, and helpful on the phone.
Matt R.
I've used Homework Solutions for three years, and have found them responsive, reliable, and easy to work with. I recently had to adjust salary for our nanny, and I was able to accomplish it in about 60 seconds, and then received a prompt email follow up from a live person double-checking that everything was correct.
Reply from HomeWork SolutionsAug 7, 2020
Thanks, Matt. Accuracy is important in our business! We guarantee our work, and we double check account changes that impact payments and taxes to protect against fraud. Glad to hear the extra precaution is appreciated.
Marilyn L.
I've been using HomeWork Solutions for many years now and was originally referred to them by the nanny agency Trusting Connections. I have had only positive and professional experiences with them. Their website is easy to use and when I've called for help I've reached a real person easily without any frustrating phone trees. Plus their documentation is very clear, it's nice to be able to give my nanny a weekly paystub, and great for tax season. I would recommend them and am grateful to not have the stress of keeping track or performing these calculations myself.
Reply from HomeWork SolutionsAug 7, 2020
Thanks Marilyn. We believe our clients deserve to talk to real people who know their situation. That's why we assign dedicated payroll and tax specialists for each account, and why you'll never get phone trees at HomeWork Solutions.
JESmith
Trying to handle taxes on your own with one employee in your household is extremely difficult. HomeWork Solutions has been remarkably professional yet courteous and friendly. They take away any anxiety with submitting taxes to local townships and counties, the state and the federal government. Without hesitation I would recommend them for handling taxes for a nanny or a caregiver.
Reply from HomeWork SolutionsAug 7, 2020
Thanks for the great review! You highlight just how complex things can get with local county and township taxes in some states. We work hard to stay on top of those and to make that anxiety disappear!
