Excellent
Based on 11,925 reviews
Hone Health4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 97 reviews with 2 stars · Clear filters
Kerry
Very confusing. I simply needed the lab test and I couldn't get them because your portal was insistent on charging me for testosterone. The doctor said she would write me a subscription. Still waiting
Reply from Hone HealthDec 26, 2024
Please email me at [email protected] and I’ll be happy to help. If the medication is available to purchase that means a script was created.
customer
The Dr. that I met with, was very dismissive. He didn't ask me one thing about my symptoms. He simply went over my lab results, and said there's nothing Hone can do for me. Definitely a case of treating numbers and not treating the symptoms. Definitely would never recommend this service to anyone.
Reply from Hone HealthDec 15, 2024
Please send me an email at [email protected] and I’ll make sure our team looks into this for you and gets things taken care of ASAP.
customer
Dr was rushed. Maybe had 5-8 min of time with her. Didn’t explain how to inject myself, just referred me to YouTube for instruction. Didn’t touch on my concern about blurry vision.
Reply from Hone HealthDec 10, 2024
Please reach out to me at [email protected], I'd love to hear more about your experience and how we can help!
JM
I payed for my confirmatory test and membership on the 18th of last month…..I still have not heard back from the doctor about my test even though the results have been available since the 3rd of this month, and now it is the 9th still with no word. It’s only another nine more days before I’m charged again for my membership……..
Reply from Hone HealthJul 11, 2025
Hey JM, it looks like our team was able to help you in time. I'm glad we were able to get you back on track!
Ron
The doc I spoke with had nothing to help me with. This company has testosterone and ED supplements -seems as through these are the big hook and nothing else.
Reply from Hone HealthNov 26, 2024
Although Hone offers a wide range of treatment options, only the options your doctor believes are necessary will be considered or prescribed. We know that can be frustrating to hear, but the treatment process is a marathon, not a sprint. Over the course of your Hone journey, continuous lab work and check-ins with your doctor will help them forecast what treatment options might be best in the future as your health evolves.
Jeff
The doctor didn't really explain things well and asked if I wanted to start treatment. The test results were helpful.
Reply from Hone HealthNov 26, 2024
Please reach out to our team and we'd love to hear more about your consult and why you feel this way.
Joshua B.
I have been on TRT for over three years. I know my body extremely well and have always been consistent with my blood work. I only switched to Hone based on convenience. To continue treatment I needed to take a blood test and follow up with a hone “doctor” about my results. As part of that appointment I needed to fill out an intake form that was lengthy. I answered everything but once my appointment came none of my concerns were addressed and I could tell that the intake form wasn’t even looked at by said “doctor.” She told me my joint pain was because of my A.I. but then increased my A.I. dosage due to my estrogen levels. Seems a little backwards to me. She was also extremely bland and unfriendly. If I am paying for a service I expect proper care and support.
Reply from Hone HealthNov 8, 2024
Our team is in touch and will make sure to review.
Lawrence Edward R.
I got signed up, and got started. The first step is bloodwork. They use Labcorp. In my area appointments are difficult to get within two weeks, so if you want the results quickly, you need to go and wait for a free technician. After the results were in the system, it has now taken 4 days and I have not had the doctor tell me what's next. More tests? Dispense the medicine? I don't know. No one has reached out. I called. Voicemail. 24+ hour delay. Just waiting in darkness on next steps.
Reply from Hone HealthOct 29, 2024
Hey Lawrence, it looks like Brittany from our team called and spoke with you yesterday. She will be sure to update you soon. I know it seems like things are going slow, but it typically takes 3-5 days for doctors to review confirmatory bloodwork. As you can tell from TrustPilot, this isn't the normal experience at all with Hone. I'll make sure someone is in touch with you ASAP and they'll make sure you're back on track.
