Hone HealthReviews of honehealth.com

Having an issue with my treatment plan. If it’s not fixed, I’m canceling my subscription. It shouldn’t be this disorganized.

I fell for the advertised $60.00 start up fee, with the promise that I could use a preferred pharmacy, have my labs done at a local covered location, see a physician for the initial consultation with the initial rx. I had my labs completed using my personal insurance, visited with the nicest physician, who was knowledgeable and wired my initial prescription to my local pharmacy as i advised her that I did not want to sign up for the minimum monthly fee of 149.00 plus cost of medicine. I asked how much the cash price for the 3 month follow up would be and we talked through using a healthcare spending account to pay for the follow up consult. When I went to pick up my meds, the pharmacy did not have the rx and when Hone Health was contacted, i was advised that they would not release the rx to my local pharmacy until i paid the 149.00 fee and sign up for the membership. I advised that this was misleading and disappointing and was offered 1/2 off for the first month, but that i would need to continue to pay 1800.00 yearly and that would not include the rx for progesterone, unless i want to pay even more. For many with unlimited funds, this is a great program...but for those of us with good insurance and not a lot of disposable income, this is not feasible, more importantly...not what I expected in the original advertisement and promise of care.

The doctor was late and extremely rushed. While she was very nice, there was not really room for questions and she was distracted and seemed like she was just checking the boxes, reading a script, and was just "getting it done as fast as possible".

Login was terrible it took 30 minutes to get through verification, now 2nd blood test the whole process to get a script was 2 months totally unexpected 😲

Dr was great . Your companies execution and service was non existent

Poor bedside manner. Rushed me into a purchase decision. Uninterested in what I had to say. Looked at his watch. Acted annoyed when I asked questions. Zero education provided. In totality, he validated the reason why I don't go to the doctor for help unless absolutely necessary. The convenience of coordinating blood lab testing through the internet is a positive. But at some point you still need to put your health and safety in the hands of a physician who is wildly uninterested in your health and safety.

The initial process was mostly easy outside of scheduling, but the docs seemed forced to push their products and glp1s and barely even acknowledged my out of normal test results.

You provided me with a Doctor who lacked care or personalization and was very disengaged. She lacked care and concern and focused on spending her time toward the end of our session about testosterone injection therapy for me when my results were in optimal range. And just to be clearer when I said I don’t understand why I would need this therapy for myself at this time. She said verbatim “so you are or are not interested in Testosterone?” and when I said it doesn’t sound like it’s for me she said okay and we are done and signed off. Again, this was a cold and uninterested doctor and made me feel like she was just pushing drugs. This is a genuine review. And you’re not hiding bad reviews, my point is how trust pilot is set up it masks them until you dig. and have someone who took zero time to care Update based on Hones Reply: I was not paid or incentivized to do this review. The overwhelming positive reviews on Trust Pilot are concerning and the negative ones are hidden until you click on one or two stars. I maintain my dissatisfaction with the provider and can say that beyond the fact that she was late she was unengaged, reading from labs she seemed so disinterested and that she really didn’t like her job or what she was doing. She was so focused at the end of the conversation to talk about testosterone therapy and my levels were optimal. So in review of the response from Hone, they need to take accountability that it may just be they have a doctor on staff who is going through the motions and pushing their products. Overall this company is focused on selling you drug and hormone replacement therapy (even if you are in optimal ranges). The benefit here is getting your blood panel and perhaps checking for extra markers that I'm sure some people perhaps need more help with. The provider was 10 minutes late to the consultation ( to go over the labs) and seemed super uninterested and like she was just going through the motions. Her advice about looking into anti-depressants for migraines was ridiculous to me, (for reference I have zero issues with mood /anxiety) and also pushing testosterone as a therapy when my lab results showed optimal made me realize this is such a scam. If they were true health providers with integrity they would say you really don't need anything right now, focus on a healthy diet and lifestyle and call it a day. My labs all came back pretty great so I guess they need something to push. Be wary and use your best judgement with these companies that are focused on selling their drugs.