Excellent
Based on 11,925 reviews
Hone Health4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 97 reviews with 2 stars · Clear filters
KM
She didnt dive into my issues or any of the details I provided about myself. She was very generic, dry and scolded me for taking notes during MY OWN DOCTORS APPOINTMENT. I'd really love a chance to redo this appointment with a more in depth doctor.
Reply from Hone HealthDec 29, 2025
Hey there, our team will be in touch to hear more about your experience and help get you set up with another provider, please stay tuned!
Maria S.
My doctor and her treatment plan are fantastic. Hone, however, is a different story. They're responsible for filling the Rx that the doctor recommends. They send me incomplete doses and don't respond to emails. They're impossible to get on the phone. The monthly fee isn't worth it.
Reply from Hone HealthDec 23, 2025
HI Marie, we don't have a record of this occurring, nor does Hone send incomplete dosages to patients. We take this claim very seriously and have requested more information through Trustpilot. If this is a genuine review, please respond to that request.
HappyTraveler
The experience was anticlimactic. It was nothing more than a regular test I would have with my PCP. Basic test were a lipid panel, standard blood work. No DNA testing. I was hoping for the test to be a little more custom instead of what every doctor will tell you.
Reply from Hone HealthDec 13, 2025
Sorry the experience didn't live up to expectations, but we do want to clear up a few things from your review. Hone's advance lab panels cover much more than just a lipid panel and standard bloodwork. It covers nearly 50 biomarkers that include hormones, metabolic health, kidney, thyroid, and much more. This test would likely cost someone hundreds of dollars through other healthcare providers. For $65 Hone offers a comprehensive lab test + a consult with a specialist who can prescribe treatments to help optimize your health. Hone also doesn't advertise anywhere that we offer DNA testing, which would be a completely different service all together. Even with insurance, and a referral from a PCP, getting this type of care would take time and more money. Our testing is not something a typical PCP would order or cover for a patient.
Mark M.
Like most of the reviewers, my discussion of test results with their contract Dr. was thoughtful and informative. Unfortunately, the 24/7 access to a Care Team has NOT worked out. Each time I ask about my status there is a 48 hour lag and polite note that they will look into it. It seems that the HONE system and Quest Lab reports do not sync so I have seen my confirmation Lab report but HONE is unaware. I hope this improves or I will choose to cancel the premium membership. In summary, I have not received any product and the website indicates that it may take a week to process once approved, and several days to mail. That will be in 2026?
Reply from Hone HealthDec 12, 2025
Hey Mark, our team would love to take a closer look into your case. We requested more information through Trustpilot. If you can respond to the request with your contact info, a member of our staff will be in touch ASAP to help get you back on track!
Customer
Just assumed my diet from my weight. Said stay away from carbs. Zero discussion about any sort if calorie deficit. Automatically wanted me to do ozempic and repeatedly suggested it even after I expressed that I wasn't interested in it multiple times. Gave no concern about my mood, overall fatigue, or sleep concerns.
Reply from Hone HealthDec 10, 2025
Our team will be in touch to gather more information about your consult, but there's a couple of things that aren't accurate here. Hone doesn't offer ozempic, nor is this something a Hone doctor would ever offer a patient. Doctors also go over a comprehensive approach to weight loss, that focuses on changes you can make in addition to possible medications. We'll gather more information from you so that we can address these concerns.
customer
After having my consultation with the doctor went to check the Hashimoto's diagnosis she gave me with my PCP and my PCP said it was misinterpretation of the results since my results show optimal.
Reply from Hone HealthNov 13, 2025
Hey Erika, doctors can have different opinions on what they interpret. We know you trust your PCP, and we champion members getting second opinions. That said, this doesn't mean your Hone's doctor's diagnosis is incorrect, or that their review of your labs is any less trustworthy. Hone can always set up more time to speak with your doctor or another provider at Hone if you have further questions.
customer
I was expecting more than I got. I have felt like many women, that doctors are not listening and not really addressing issues and this visit w doctor was no different. Glossed over issues, seemed busy and distracted, hadn’t read my file in advance and didn’t touch on many issues. Didn’t feel like the extra care from a specialist I expected. Left me just wanting off the phone as she seemed to imply I needed to take up issue with my primary. Or that my sleep issues were my fault due to bad sleep hygiene but I follow all good sleep habits but she didn’t seem interested in hearing me out. I just wake up and can’t sleep. Wasn’t any different than the doctor I’m seeing and is more expensive than the hrt specialist I’m currently seeing. Left me upset and feeling like a waste of time and money.
Reply from Hone HealthNov 14, 2025
Not what we love to hear, but our team has been in touch and will do our best to help. Whether that's at Hone or somewhere else.
customer
The doctor did not input my treatment plan, I had to ask why is was not posted.
Reply from Hone HealthNov 13, 2025
All treatment plans are available inside your Hone account. If you're having trouble accessing it – the Care Team can 100% help! We'll make sure someone reaches out to assist, but in the future, please don't hesitate to message: HoneHealth.com/CareTeam
