Hone HealthReviews of honehealth.com

No show for home bloodwork. I had to reschedule a week later. Refused to do my follow-up bloodwork at home. Customer service is slow and done over email. They take days to respond, ask the same questions over and over. Never get same associate. They refused to standby their product. There are many other companies that offer the same services. I recommend trying a different company.

I felt like the consultation was too generic and the provider sounded like he had a bias. He was telling me to eat right, drink less, and exercise more... which I could have gotten that from a third grader.

The shipping and medication is sometimes difficult with requiring a signature. I usually have about one or two days notice before the shipment arrives at my front door resulting in me having to either take time off at work to be home or have it sent to a local FedEx office to pick it up on my. Communication is lacking. I am mostly on my own, although I’m paying for a membership and paying for medication. I don’t get anything out of the membership other than access to the medication.

The overall structure of Hone Health is excellent. The cost of the TRT treatment is very reasonable, the medication delivery is fast and reliable, and the follow-up with lab work is well organized. I really appreciate how convenient the process is. Unfortunately, my experience with the doctor was disappointing. He only responded with “yes” or “no,” or gave very short answers. I felt that he didn’t make any effort to understand my concerns or explain things clearly. It seemed like he just wanted me to decide whether to take the medication or not, without any real guidance. His silence and lack of engagement made me feel like I was consulting myself rather than being advised by a professional.

So far so good!! Had initial consultation. Doctor was super informative, yet warm & friendly and easy to communicate with, which is KEY!Now I just hope the prescriptions don't take FOREVER to arrive at my doorstep! 6 days later..my order has an INVALID tracking for USPS & no shipping update for days. Contacted Hone CS, have not heard a word except from useless AI.I will give it a couple more days,I'm changing my rating now!

Been using Hone for a little over a year. And there have just been too many avoidable problems. I travel internationally extensively (many times for months at a time) and after months with hone, they finally agreed to send 3 month supplies. Sometimes I just get a random 1 month supply. It can take weeks to get an appointment with a doctor once you turn in your labs, and I have even had the doctor forget to sign off on one of my meds once after a consult. I didn't find that out until only half my meds showed up. I have requested tests slightly early so that I can do them and mail them easily while I'm in the states. Or to take with me so I only have to ship back one way. After getting past the world's worst AI customer service chat bots, I was told that I didn't need another test for 3 more months. Guess what? now they need a test and I'm half way around the planet and won't be back for months. It will cost me $180 round trip to ship that envelope to me. I guess if you are always home and never go anywhere this can work for you. I can count on one hand how many reviews I have ever written, and I am shocked at how many 5 star reviews this company has. I must just have terrible luck. But after my next round of meds I'm going to be looking at the competition. If this company works for you, I am happy for you, but what I'm paying for doesn't match up with what I'm getting.

Ordering and testing process worked well. Then I never received my results. After several weeks of waiting I emailed the company and they said I needed to redo my blood tests. I told them I had completed it and was asked follow up questions, but never received my results. They continued to repeat themselves. Bad service

So I got on here to try to get testosterone and I was not approved because I think my A1C was higher than normal so I went on and paid all this money for all this testing to get denied testosterone.