Excellent
Based on 11,925 reviews
Hone Health4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 97 reviews with 2 stars · Clear filters
customer
Not so helpful, did not demonstrate much knowledge and made me feel more insecure.
Reply from Hone HealthMay 23, 2025
We'd love to hear more about this review and gather some more details. If this is a genuine review, please feel free to email me at [email protected] I'll be happy help get you a new consult ASAP!
Erin
The only useful thing I obtained from Hone was my lab results. After no less than four reminders to be on time for my appointment no physician showed up. I sent off a request to the help text I received and didn’t hear back from them until the next day. They offered to have me reschedule an appointment time. I’ll pass. If they weren’t interested enough to show up I’ll take the results to my MD
Reply from Hone HealthMay 13, 2025
Hey Erin, although very rare, sometimes our doctors can have conflicts that pop up since they are active physicians in hospitals and other offices. Our team can always get you rescheduled ASAP. If you can email me at [email protected] I'd love to help, or help with a refund. I also made a request for more information through Trustpilot, so feel free to respond to them if you prefer.
Dan
The doctor was nice, but I have not seen any medication since the appt. I've been charged the monthly fee, but no meds.
Reply from Hone HealthMay 6, 2025
Hey Dan, that’s great to hear about the doctor! When you purchase your treatment plan, you also purchase the first month’s membership. Depending on your treatment plan, and possibly the need for extra labs, a patient’s meds might not ship right away. We’re not seeing any recent outreach to the Care Team from you, but if head over to HoneHealth.com/CareTeam an agent will absolutely get you taken care of!
Hollye H.
Totally unprofessional to have her pet dog with her during the call...dog interrupted and she lost her train of thought on my Thyroid numbers...did not appreciate her little chuckles here and there when discussing my elevated numbers...Would not recommend
Reply from Hone HealthMay 6, 2025
Hey Hollye, sorry about this, not the typical experience at all! I’ll get to the bottom of this for you and a member of our team will reach out to make sure we do right by you!
David B.
I've been with Hone since November of 2024. My testosterone test results too almost two months to get. Then, I chose clomiphene as a treatment but honestly, it had made my sex drive drop so much I can't even get an erection. My second test results weren't registered by me by accident and I mailed them, and it seems like forever and I am in limbo with a limp d1€k. I'm really not satisfied with this outcome. My low sex drive became a zero drive while popping pills for 5 months. I don't notice any improvement in my fatigue and definitely not my sex drive. Can't even get a doctor to talk to me. I'm leaving HONE. I've spent hundreds for seemingly nothing.
Reply from Hone HealthMay 1, 2025
Hi David, I requested more info through TrustPilot so my team can look into your claims. If this is a genuine review, please get back to them with the requested info and we’ll be sure to help.
David Kent A.
Most your ads speak of home testing. However that was not the case. Furthermore intake took longer then expected due to multiple attempts of verification.
Reply from Hone HealthApr 28, 2025
We offer home testing, but the depends on the product you purchase. It's tough to determine what product this was without more info. I can see that you did reach out to our Care Team who will be in touch to help soon!
Braddan J.
Not the best option out there.
Reply from Hone HealthApr 25, 2025
Hey Braddan, I’d love to hear more about why you feel this way. Please feel free to reach out to me at [email protected]
guest
My physician consultation went well, but after that, the company just kind of went dark and were not helpful at all. There is some kind of communication snag between the physician, Hone, my insurer, and the pharmacy, and I have just been kind of given the brush-off and can't get a prescription filled. This experience has been disappointing and frustrating and I will just have to cancel my Hone membership.
Reply from Hone HealthApr 16, 2025
Our team just requested more info through Trustpilot, and would love to help further if you can get back to them with that info. Hone doesn't accept insurance today, so that might be the hiccup. Please feel free to email me directly at [email protected] as well
