HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.com reviews

Showing 218 reviews with 3 stars · Clear filters

CLAIRE L.
Oct 25, 2024
Ordered 2 bottles of vitamins
Ordered 2 bottles of vitamins. Shipped separately and with excess packaging. Large boxes, much paper for a tiny bottle. Prices are very reasonable and shipping was fat, not overnight but 1 week
Reply from HonestMed.comOct 25, 2024
Thank you for sharing your thoughts about your recent order. We appreciate your feedback regarding the packaging, and I apologize for any inconvenience caused by the excess materials. We strive to ensure our products are protected during shipping while also being mindful of sustainability. I'm glad to hear you found our prices reasonable and that your order shipped quickly! If you have any further suggestions or need assistance, please feel free to reach out. Your input helps us improve our service. Thank you for choosing us! Best regards, HonestMed
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Annette S.
Oct 10, 2024
Cost of shipping too much.
Cost of shipping too much.
Reply from HonestMed.comOct 10, 2024
Thank you for your feedback! We appreciate you sharing your thoughts about the shipping costs. We’re always looking for ways to improve and provide the best value for our customers. If you have any suggestions or need assistance, please feel free to reach out. We’re here to help!
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Lisa
Sep 27, 2024
Bad display…
I purchased because I can't bend very well..the digital screen shows only partial numbers, I've changed the batteries several times..Also the base was apart all the wires were exposed I had to put it back together. So I'm sure if it is working properly.
Reply from HonestMed.comSep 30, 2024
Thank you for reaching out and sharing your concerns. We’re sorry to hear about the issues you’re experiencing with the digital screen and the base. Your satisfaction is important to us, and we want to help resolve this. Please contact us at 833-933-2323 for assistance, and we’ll do our best to make it right. Thank you for your understanding!
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Maureen M.
Sep 25, 2024
bought for an injury and was lost in…
bought for an injury and was lost in Fedex world deemed undeliverable . Was about to cancel when it was due to arrive but after purchasing another for immediate use
Reply from HonestMed.comSep 25, 2024
Thank you for your patience, and I'm so sorry to hear about the delivery issues with your order. It looks like we reshipped it on 9/18—have you received that shipment yet? If not, please reach out to us directly at 833-933-2323. We’re here to assist you and ensure you get what you need. Thank you for giving us the chance to resolve this!
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Carmen R.
Sep 21, 2024
I was very disappointed I did not…
I was very disappointed I did not receive my order due to the product spilled. No one reached out to explain the delay. Was shipped back to company. After contacting them my order was re shipped. When my order arrived the product spilled. It was placed in a plastic bag which contained the spill. The container was not even half full. Perhaps securing the cap would help
Reply from HonestMed.comSep 23, 2024
Thank you for your feedback, and I’m truly sorry to hear about the issues you’ve experienced with your order. We attempted to reach out to you regarding this matter and left a message. Your satisfaction is very important to us, and we want to make this right. Please give us a call back at 833-933-2323 so we can discuss your options. We appreciate your understanding and your suggestion about securing the cap. Thank you for your patience, and we look forward to hearing from you!
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Tracy D.
Sep 15, 2024
my order came quick
my order came quick
Reply from HonestMed.comSep 16, 2024
Thank you for your feedback! I’m glad to hear that your order arrived quickly.
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marvin
Sep 10, 2024
Delivery represented as 2-3 days to los…
Delivery represented as 2-3 days to los angeles for vital gtube feeding machine. Today 5 days later and nothing. Finally received item yesterday 6 days . I dont know if it was fedex issue or Honest Med problem, just beware of timing , although they were only company that had the eternity feeding device for gtube.
Reply from HonestMed.comSep 12, 2024
Thank you for bringing this to our attention, and I’m truly sorry for the delay in your delivery. I understand how crucial timely delivery is for your needs. We’re looking into this issue and will work to resolve it as quickly as possible. I’ll make sure to keep you updated on the status. In the meantime, if there’s anything else we can do to assist you, please let us know. We appreciate your patience and understanding.
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amanda M.
Sep 9, 2024
Was expecting delivery the 9th and it…
Was expecting delivery the 9th and it was changed form UPS to USPS and now delivery will not be till 11th. my husband just had rotar cuff surgery and needed this to help.
Reply from HonestMed.comSep 12, 2024
Thank you for bringing this to our attention, and I’m truly sorry for the delay in your delivery. I understand how important it is to receive your items on time, especially given your husband's recent surgery. Please let us know if there’s anything else we can do to assist you. We appreciate your patience and understanding.
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