HonestMed.comReviews of honestmed.com

Reply from HonestMed.comFeb 9, 2026

Thank you for your review! We’re happy to hear you had a smooth experience and found the product to be a good value. We appreciate your business. Best regards, HonestMed

Reply from HonestMed.comFeb 2, 2026

Thank you for your honest and detailed feedback. We’re very glad to hear you’ve been satisfied with our service overall, and we truly appreciate you taking the time to share your thoughts. We understand how frequent notifications about minor price changes can be frustrating, and we’ll be sure to bring this up with our team to see what improvements or adjustments can be made. Your input is valuable and helps us continue to improve. Best Regards, HonestMed

Reply from HonestMed.comJan 28, 2026

Thank you for sharing your experience, and we sincerely apologize for all the confusion and frustration surrounding your order. This is not the level of service we strive to provide. As was discussed over the phone, we have placed a pickup request with our warehouse, and once we receive confirmation, we will reach back out to you with the pickup details right away. We truly appreciate your patience and the opportunity to make this right. Best Regards, HonestMed

Reply from HonestMed.comJan 26, 2026

Thank you for sharing your feedback. We’re sorry to hear there was confusion regarding the quantity ordered, as that’s certainly not the experience we want for our customers. We’d really appreciate the opportunity to better understand what happened and see if we can help, please feel free to give us a call at 833-933-2323 or email us at [email protected] so we can look into this further. Best Regards, HonestMed

Reply from HonestMed.comJan 13, 2026

Thank you for your thoughtful review! We’re glad you found our product selection and details helpful. We also appreciate your feedback about navigating the pages and will share it with our team as we continue working to improve the experience. Best regards, HonestMed

Reply from HonestMed.comJan 13, 2026

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback with us. We understand how frustrating it can be to receive a damaged package, especially when a product has leaked during delivery, and we sincerely apologize for the inconvenience this caused. Please contact our customer care team directly at [email protected] or give us a call at 833-933-2323 so we can review your order and work quickly to make this right. Your satisfaction is very important to us, and we truly appreciate the opportunity to assist you. Best regards, HonestMed

Reply from HonestMed.comDec 31, 2025

Thank you for your message and for sharing your experience with us. We’re very glad to hear that you love the wheelchair, and we sincerely apologize for the concern and frustration caused by the delivery delay and communication issues. We want to reassure you that order confirmation and tracking emails are normally sent automatically once an order is placed and again once it ships. In this case, it appears that our response was delayed while we awaited the order number needed to locate your shipment and provide an accurate update. We understand how unsettling it can feel not to receive timely information, and we’re sorry this led to concerns about your order. Your feedback is truly appreciated and helps us improve how we communicate with our customers. If you ever have questions about an order or believe an email may not have come through, please don’t hesitate to reach out, we’re always happy to assist. Thank you again for your patience and for choosing Honest Medical. Kind regards, HonestMed

Reply from HonestMed.comDec 31, 2025

Mary Hiney, We regret that you received the incorrect item. We know the 8.5 oz. tubes are less convenient for you. We appreciate your feedback and will review our fulfillment process. Best Regards, HonestMed