Excellent
Based on 212 reviews
Horace Mann4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 179 reviews with 5 stars · Clear filters
Tara D.
Nicole can’t be any more helpful and knowledgeable…. She is wonderful!
Reply from Horace MannMay 19, 2025
We're so glad to hear you had a positive experience. We appreciate your kind words about Nicole and her dedication to providing excellent service!
wm lee S.
Everything went as expected.
Reply from Horace MannMay 19, 2025
Thank you for the feedback! We're glad that everything went smoothly for you.
customer
So far, my experience with Horace Mann has been a great one! They have me a great auto quote, not only for myself but for my spouse as well.
Reply from Horace MannMay 16, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with our auto insurance quotes. We strive to provide our customers with competitive rates and exceptional service. Thank you for choosing us.
TERI R.
They have been so helpful in getting my retirement plan set up so I don't have to worry about finances once I am ready to retire. They made the process easy and answered or explained anything that needed to be. I'm very pleased with their service.
Reply from Horace MannMay 16, 2025
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our team helpful and that we were able to make the process of setting up your retirement plan easy and stress-free. Your satisfaction is our top priority, and we're committed to providing excellent service to all our clients. We're so glad you're pleased with our service!
SANDRA B.
Coming to the school helped!
Reply from Horace MannMay 15, 2025
Thank you for the review! We're so glad to hear that coming to the school was helpful for you.
LENA D.
From day one, my experience has been great. I was having a problem with my insurance provider at the time and Mrs. Elizabeth made me feel so much better after speaking with her and made sure that I had the coverage that I needed with Horace Mann.
Reply from Horace MannMay 15, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional customer service and are glad that Mrs. Elizabeth was able to assist you during a challenging time. We value your business and are committed to ensuring you have the coverage you need.
Iris
I contacted Horace Mann because of my car insurance continuing to skyrocket every six months. It came to the point where it would bring a bunch of stress and anxiety to me when I would receive the envelope showing the new quotes for the next six months. When I called Horace Mann, Ms. Griego was amazing. She was patient, reliable, and extremely knowledgeable of the company. She provided me a brief history and explained how educators are so very important. She even offered to bring my insurance cards to my home if I hadn’t received them through email or postal mail. I am a forever customer now to Horace Mann.
Reply from Horace MannMay 15, 2025
We truly appreciate you taking the time to share your positive experience with us! It's wonderful to hear that you connected with a representative who was so helpful and knowledgeable. We strive to provide exceptional customer service, and it's heartwarming to know that our commitment to educators is reflected in the care our representatives provide.
Nancy L.
It was there when I needed to change.
Reply from Horace MannMay 15, 2025
We appreciate your feedback and are glad to have you as a Horace Mann customer!
