Average
Based on 8,157 reviews
Hubble Contacts3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 775 reviews with 4 stars · Clear filters
Frank
good quality contacts
Reply from Hubble ContactsMar 9, 2021
Hi, Frank, Thank you for taking the time to leave this review. We're so happy to hear that you like the quality of our lenses. Thanks and stay safe! :) Best, Cristy
A. B.
I had an issue changing my prescription but customer service got back to me asap and got my info changed and being able to skip months of delivery is definitely a life saver. Other than the inability to change my account info I had experienced, everything else has been great, the customer service especially.
Reply from Hubble ContactsMar 11, 2021
Hi, A, Thank you so much for sharing your experience! So happy to hear that our team has been helpful along the way. I am so sorry if you only have limited access in updating your account especially when updating prescription due to our security purposes that you need to either email us or call us to update it as we need to validate pieces of information to your doctor. Any queries or assistance, feel free to email [email protected] and we are more than happy to help. Best, Cristy
Brandie
I Love having my contacts mailed to me. The only problem I have is the website is not user friendly. It is hard to contact someone. I also cannot find where to change my RX on the site.
Reply from Hubble ContactsJan 25, 2021
Hi Brandie, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. Although, we're so sorry about your experience with our website. If your prescription changes, feel free to contact us via email or phone and we'll change it. The number listed in the Help section of our website. But don’t worry - I will reach out to you shortly via email to sort it out. Thank you. Best, Roxanne
Laura
Great company, easy to deal with, however finding a phone number to speak with someone is difficult.
Reply from Hubble ContactsJan 27, 2021
Hi Laura, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. You can find the phone number that is relevant to where you’re located on our website in the “Help” section, in the Terms of Service, or by logging into your Hubble account. In case you can't find it, we have sent an email with the information you need. Again, thank you for taking the time to review our business! Best, Roxanne
Veronica W.
Very nice Contacts service.
Reply from Hubble ContactsDec 20, 2020
Hi Veronica, Thank you for taking the time to leave this review. I’m so glad that you’re happy with our service. Feel free to inform us about any delays or problems you might have faced – we want to make sure you’ve had a continued good experience. You can contact [email protected]. Thanks for being a part of the Hubble family. Best, Roxanne
Jennifer
I have been using Hubble for almost two years and everything has gone perfectly. No issues on service or quality. Highly recommend!!
Reply from Hubble ContactsDec 20, 2020
Hi Jennifer, Thank you for taking the time to leave this review. I'm so happy that you've stuck around with us for this long and share your positive experience with our lenses and service. We're lucky to have you. Thanks again for being such a fantastic customer and for recommending us! Best, Roxanne
Laurie
Hubble contacts are convenient. Occasional some contacts have defects- but I have had it with all contacts.
Reply from Hubble ContactsDec 20, 2020
Hi Laurie, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience, but it's important that your lenses are all in good quality. In the event that you experience faulty lenses, feel welcome to contact our support team at [email protected] so we can look into the matter personally. Again, thank you for taking the time to review our business! Best, Roxanne
Tammy
Quick and easy. Highly recommended.
Reply from Hubble ContactsDec 20, 2020
Hi Tammy, Thank you for taking the time to leave this review and for recommending us. It’s great that you are enjoying your Hubble Contacts experience. We appreciate your feedback! If there's anything else we can do to help, please let us know at [email protected]. Thanks again, Roxanne
