Average
Based on 8,157 reviews
Hubble Contacts3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 531 reviews with 2 stars · Clear filters
Theresa J.
The contracts are cheap. They are very dry. I try to out solution in my eyes but it doesn't work to keep the contracts lubricated. I have to change these contacts after 6 hours. They're very affordable but very annoying.
Alexa
Cheap contacts but they burn my eyeballs and I have more issues every day wearing them then with other contacts
Claire
It’s so unfortunate they are screwing up a really awesome concept. I’ve used Hubble for over three years and only in the past year or so, was denied renewal saying I haven’t been “fitted” for Hubble contacts a few times. Come on! I’ve been wearing contacts for over ten years If they get it together, I’ll gladly continue the subscription where I left off. In fact, it was them that cancelled it multiple times, even with up to date prescriptions (FOR CONTACTS!) on file religiously. Have some common sense, Hubble. You’re missing out on revenue from me.
Allison
Many of my prepackaged contacts had no solution in them making them unusable. I
AY
The shipping and service was great but the quality of the contacts were subpar. My eyes would feel dry mid-day. These contacts never lasted the full day. I would have to pop them out and switch back to glasses after a couple hours of use. I’ve never experienced this with other brands I’ve tried.
Missy
Customer service is great but product is very low quality...not recommended
Davida
Started using again with new prescription and I had problems with half of the box. They feel like they don't cover my eye to see correctly. I want to order another month supply but not sure since I wasted a half of box.
Reply from Hubble ContactsOct 30, 2019
Hi Davida, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. If you're unsure about the lenses, it's best to refer to your eye care professional who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get it addressed! All the best, Samantha
Angie G.
Stared off ok, been with them maybe 2 years. Now there’s always a good 10-20% of lenses that either are gritty, or feel like the wrong prescription in each box. I’m going back to daysoft who I was with for 8 years - more comfortable lenses and a fraction of the price
Reply from Hubble ContactsOct 28, 2019
Hi Angie, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. If you're unsure about the lenses, it's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! All the best, Samantha
