Excellent
Based on 107 reviews
Iconic Debt Relief4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Iconic Debt Relief has a promise to its customers in place to ensure that we deliver results to our customers. This promise is called the Iconic Debt Relief Promise and it assures that: Each prospective customer has an opportunity to learn about their debt relief options, even those beyond our services. Each customer receives a personalized assessment and recommendation of the course of action that offers the best opportunity for consumers to achieve their financial goals. Each customer is fully informed at each step of the process. Each customer has a Program Guarantee** that Iconic Debt Relief succeeds only when our customers succeed. In addition to only charging fees when IDR delivers settlements, the Program Guarantee states that when a customer graduates or leaves the program, IDR will refund fees if their settlement and fees are more than the amount they originally owed when they enrolled in the program. We offer our debt relief program to all Americans with unsecured debts (debt that is not backed by collateral like a car or a house)—including credit card debt, personal loan debt, and medical debt—and are experiencing a legitimate financial hardship.
Iconic Debt Relief (iconicdebtrelief.com) has 107 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 93 reviews with 5 stars · Clear filters
John G.
Nick was very helpful and if I had to do it again I would ask for hom.
Reply from Iconic Debt ReliefDec 4, 2024
Thank you for your feedback! We’re so glad to hear that Nick was able to provide such helpful support. Knowing you’d choose to work with him again means a lot to us and reflects the dedication we strive to bring to every client interaction. If you ever need anything or have more questions, don’t hesitate to reach out. We’re here to help every step of the way!
Marie X.
They make everything transparent I don't have results yet but with the good help of Carla look like we're in the right paths. And I would say everyone who have credit cards problems I highly consider you pick freedom as I did.
Reply from Iconic Debt ReliefDec 4, 2024
Thank you for your kind words! We’re so glad to hear that Carla has been helpful in guiding you through the process and providing transparency. It’s wonderful to know you feel confident that you’re on the right path. Your recommendation means so much to us, and we’re honored to be part of your journey to overcome credit card challenges. If you have any questions or need further assistance along the way, we’re always here to help.
Nick F.
Jessica did well at explaining the process and FDR did well at keeping me informed at all times.
Reply from Iconic Debt ReliefNov 27, 2024
Hi Nick, thank you for your feedback! It's great to hear that Jessica explained the process clearly and that FDR kept you informed throughout. We strive to ensure our clients feel supported every step of the way. If there's anything else we can assist you with, don't hesitate to reach out!
Consumer
I DR is an excellent company they work well with you and keep you informed.J Russo was outstanding at making everything clear.
Reply from Iconic Debt ReliefNov 27, 2024
Thank you for your thoughtful review! We're thrilled to hear that your experience with Iconic Debt Relief was excellent and that J. Russo provided outstanding clarity throughout the process. We're here to support you every step of the way—don't hesitate to reach out if you need anything!
James V.
I was contacted by phone by Mike Vega. Normally I end unsolicited calls asap but Mike had a good rapport so I listened to him. He was thorough and lisened to all my questions and proved answers and explanations. We shared a similar experience in our personal histories which made it easy to talk with him. At the end of our talk I felt I had lucked into the right organization and the rep for that organization.
Reply from Iconic Debt ReliefNov 27, 2024
Hi James, thank you for sharing your experience! We're delighted to hear that Mike Vega made such a positive impression and provided thorough answers and explanations. Building rapport and understanding our clients' needs is a cornerstone of what we do at Iconic Debt Relief. We're thrilled you feel confident with our organization and Mike's support. If you need anything else, we're here to help!
Cassonja Miller T.
I spoke with Chad Chavez and he took his time with me in explaining how the service work. He assured me that once I start making my payments to make sure to make them so they can contact my creditors on my behalf. If creditor calls refer them to Freedom Debt and not be afraid to let them know.
Reply from Iconic Debt ReliefNov 27, 2024
Hi Cassonja, thank you for your feedback! We're so glad to hear that Chad Chavez took the time to explain everything clearly and provided you with the reassurance you needed. It's great to know you feel confident about the process and how to handle creditor calls. If you have any other questions or need further assistance, we're here for you every step of the way!
Chris S.
Tracy, my point of contact, was incredibly friendly and helpful throughout the entire process. She made the experience seamless, and I couldn’t be happier with her exceptional service. Thanks to her, my debt relief journey was smooth and stress-free!
Reply from Iconic Debt ReliefNov 27, 2024
Hi Tracy, thank you for your wonderful feedback! We're thrilled to hear that your point of contact, Tracy, made your debt relief journey seamless and stress-free. Providing exceptional service is what we strive for, and we're so glad she left such a positive impression. If you need anything else, we're always here to help!
Robert H.
Iconic has made the process much easier , even as i have kind of panicked a few times. Wouldn’t want to have anybody else
Reply from Iconic Debt ReliefNov 27, 2024
Hi Robert, thank you for sharing your experience! We're so glad to hear that Iconic has been able to ease the process for you, even during moments of stress. We're here to support you every step of the way and truly appreciate your trust in us. If you need anything, don’t hesitate to reach out!
