IdefinewigReviews of idefinewig.com

I have not heard from your company about the shipping date of my order placed on 6/19/24 and have taken the money for the purchase from my bank account. I emailed three times, placed several chats, and called today. All efforts to get my shipping date are fruitless. I need my ship date by the end of the day. Otherwise, I will refer your company to the Attorney Generals of the State of CA and the United States as a fraudulent company selling products on the Internet.

Sorry I did not read the reviews before ordering. The wig I ordered was not styled and looked a mess! This company is located in China, the return address is not US. They also warn that it may take a while before I received a refund. I decided to keep the mess of a wig instead of paying more to ship to China.

Do not purchase from this company. They sent the wrong length and will not do anything to make it right. I sent pictures proving they sent the wait and they refuse to do anything about it.

Not the wig on picture. Buyer beware. The wig I received was poor quality cheap looking. Do not order from this site.

First of all, I paid 139.00 for a wig that looks nothing like the picture. When I first saw the wig it was a must have, it was beautiful. This company should be ashamed. Wig want even curl and suppose to be human hair. If I could give a zero I would.

The wig looked nothing like the picture. Super disappointing. My hair stylist needed to recolor and cut it to actually look like the photo.

If I could give NO STARS, I would. First, I was so excited to receive the wig I thought I ordered from the picture on the website! After it finally arrived yesterday, I quickly opened the box to find a 12-14 inch wig that looked NOTHING like what I ordered, which was an 18 inch long curly wig I even checked reviews on! Every review, or course was stellar! What a waste of time and money! The rep also wanted to refund me $70 to keep it and 40% off my next order! Next order? NEVER! I felt scammed and silly to have fallen for buying a wig from this company. After I let her know I wanted ALL of my money back, plus the cost to send it back with my provided receipt, she finally stopped offering a discount. She wouldn't answer my question, so I asked a third time. I asked, "Why do you send a product that looks nothing like the customer ordered, and is this the 18 inches you always send out as I thought it was a mistake." She finally answered saying I had to comb and "stretch" the hair to make it 18 inches. WHAT?? No other company asked me to do that!!!! I will go back to the company I've ordered before as I wanted the wig I thought I ordered through IDefine. Two words: NEVER AGAIN! DON'T TRUST THEM! THEY ARE SCAMMERS!!!! :-(

I was scammed by this company also. The wig did not look like the wig I saw on their website. I want all of my money back through paypal. I called them and she said she would give me back $70. I told her I didn't want the wig. I want all of my money back.