INKGILITY.COMReviews of inkgility.com

Awful company and awful customer service. I left a review on Facebook, but as you can see, they removed that section due to how many negative reviews they had. Ordered a card in November. Still have no received it. Emailed them 4-5 times and only received 1 email back. Poor company that won’t survive. I want my money back.

Take a look at the negative reviews & you'll see exactly why this company is doing so poorly. They're lucky to even be getting 1 star from me. They're a fraudulent company. Here's why: - They use a sneaky, slimy tactic by putting "no app required" all over their website/content/ads/packaging. On a hidden secret page, in the fine print, it says an app IS required if you have a phone older than an iPhone XS (Which is the majority of people that own smartphones). Thats such a messed up thing to do to people. That's how you get negative reviews like this one...so there's problem 1. - I ordered a ring & a card. For some ridiculously stupid reason, they are making these items on a per-order basis. That means you have to wait two weeks for it to even get made. TWO WEEKS (MINIMUM)....TO MAKE A PIECE OF PLASTIC...super sketchy...then you have to wait another few weeks for it to arrive -I ordered a size 9 ring. my other size 9 rings fit me fine, but this ring is too small. They messed up their ring sizes......thats a BIG red flag.So now im out $120CAD & they refuse to give me a refund or swap the rings. They no longer answer emails - SCAM. - Shipping cost is insanely expensive. They charged $30 (american currency) per item. that means i had to pay $60 american = $78CAD for me. - they shipped the items together, so i contacted them to get half the shipping cost refunded to me. I had to email them 4 times for them to answer. Every email thread i had with them would just stop when i asked about the shipping refund. They should be able to afford a $30 refund.....they're making tons of money off this. - no money back guarantee or warranty: you break it, game over. too bad. there goes your investment. They're flimsy plastic cards and the ring is plastic too... - Don't even get me started on the customer service. I'm in marketing, & I know customer service & reviews can make or break a company (everyone reads reviews), and they're digging themselves into a DEEP hole here...they ignore half your emails, and don't return calls. they only care about their bottom line. they don't care at ALL about the consumer. DO NOT purchase something from this company. They give off a really sketchy vibe, like a scammy vibe. They're not really that trustworthy. But hey, if you wanna purchase their products, go ahead. Don't say i didnt warn you.

Ordered my car 2 1/2 months ago. Still have not received card. October 10th Customer Service says they are having trouble with cards and would send me an upgraded card but never received. Now they do not answer emails.

We ordered business cards more than a month ago. Agreed on the delivery date for November 5th in the USA. From November 3rd, I wrote to them everywhere to confirm delivery. but they didn’t answer me until November 9th. I decided to write a review about them here. what was immediately a reaction. They asked remove and return money. what I asked for if they are ready to send them to me in Portugal where I live. agreed on this. Yesterday I asked if the order was sent to me? to which they replied that the order would be sent at the end of the week, I still need to pay for shipping. as I understand it, normal companies making a mistake for 15 days do not ask for some miserable 10-15 bucks for delivery. but they send it themselves and apologize for such a delay. since if they, as agreed, were sent on time, then I would not have paid customs and delivery. they decided to keep silent. and are still silent. although they already have working hours. return our money !!!! I have not seen such an impudent service !!!

ABSOLUTELY AN UNPROFESSIONAL BUSINESS. I order my card on Sep 24th and Today is Oct 29th and I haven't received my card. They charge me $5 for the delivery and the sent the card with USPS and the card never delivered. When I tried to contact them, first, there is no one to answer your call, second, when I emailed them they told me to file a claim with your post office and they never answer my emails after that point. JUST STAY AWAY FROM THIS SCAM!!!

Ordered business cards from them with 5-9 business days to make and I paid for express 1 day shipping. It took over a month to get to me and shipping took a couple of days after they sent tracking. When I asked why it took so long and why I didn't get the express shipping they said there were issues on their end they couldn't explain and told me too bad. When I asked for a refund for the shipping they told me to email them and proceed to ignore my emails. The cards were also not the best quality and not what was advertised. They were definitely not worth what they charge. I'd recommend going elsewhere.

I gave them one star because I’ve seen them do some really nice work. That was not my experience however. I received my cards and over 100 of them were damaged. Inkgility provides me with artwork before creating the cards and I was very happy about it. Once I received them , the logo design and Colours didn’t not match what I was shown. I can barley see my logo on the card because they used a white background instead of the grey that I had asked for. The logo was suppose to have blue writing and they switched it up from blue fading into white. I contacted them several times and they ignored me. Then I commented on Their Instagram posts to get their attention and the emailed me saying that if I paid them another $100.00 USD they would correct everything. Keep in mind , I spent $400.00 to have these made and they wouldn’t do anything about the shipping damage. After I responded to their email, they blocked me on Instagram and I assume they flagged my number because they won’t pick up my calls

This is a HORRIBLE BUSINESS!!! Don't let the pretty pictures fool you!! They are OVERPRICED considering the HORRIBLE CUSTOMER SERVICE YOU RECEIVE!! I am still waiting on an order from NOVEMBER!!! Every time I send an email they tell me I'll receive the tracking number this week, today, etc. THERE IS NO EXCUSE!! There are CLOWNS running this organization! I PLACED AN ORDER OVER 6 MONTHS AGO and was told as recent as yesterday that I'll receive my tracking number today....I NEVER RECEIVED IT!!!