Average
Based on 89 reviews
Intake Breathing3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Intake Breathing is listed under Health Equipment in Santa Barbara, California.
Intake Breathing (intakebreathing.com) has 89 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 54 reviews with 5 stars · Clear filters
Amy P.
I bought the trial hoping it would help my boyfriend's deviated septum and allergies, but his nose was too big for the sizes in trial. I called the help line and they were extra courteous and sent me an L2 free of charge. We had a virtual fitting and he is breathing so much better thanks to the excellent customer service team. Shipping was also fast!
Paige
Customer service is top notch!
TheOneTrue M.
Their customer support is very friendly and willing to discuss your situation and help. Highly recommend.
Giovanny I.
Great customer service.
Randy L.
What could be better than a face-to-face service call to resolve issues?!?!?! Excellent! Excellent! Excellent!
Joann
THE REPRESENTATIVE NESTLY MADE EVERYTHING SMOOTH AND EASTY TO UNDERSTAND. THANK YOU
Sharon M.
I’m excited to write this review. It is for the customer service part, as I had an issue receiving my order. I’ll review the product after I’ve used it for a few months. But this review is about the customer service team and the experience I had. Although there was a delivery snafu, the team was patient and kind with me while we narrowed down where the miscommunication was. Turns out, they had sent notification emails and follow ups throughout the whole shipping progress. I’d missed them, and the emails got buried due to some medical and some travel stuff I was going through. Also, I’d just been focusing on other things and I lost track of when to expect it. I hadn’t even noticed that it showed as “delivered” on their end. Only when the subscription for refills were declining (new bank, new card number) did I go back and see what had transpired. But it had not been delivered to me. Tracking it through USPS and with communication helped to narrow down further. Importantly, almost three months had gone by before I realized it was overdue in the first place. With some back and forth with Intake’s team, we clarified what happened and why I didn’t reach out earlier. The point is that they are real people, caring about the shipment and my need to get their product so it could solve my problem. They resent my order, showed pride in their company and the customer service side, with kindness and competence. Thank you, Intake team. -S Montgomery
Tracey S.
Best customer service of any brand ever! I clicked a link and automatically got connected to a real Human, on video that was knowledgeable and solved my problem. Earlier today I spent 30 min just trying to talk to a human at FPL. Remarkable tech and service. And of course incredible product! Thank you
