Malky V.
Great tool for a team and the…
Great tool for a team and the customers. All educational materials are a nice bonus.

Average
Based on 524 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 231 reviews with 5 stars · Clear filters
Malky V.
Great tool for a team and the customers. All educational materials are a nice bonus.
Andrea S.
Constantly adapting to the user's needs. Very intuitive.
Aaron S.
Very user friendly and rarely ever lets me down!
Gareth M.
Intercom has revolutionized our customer on-boarding process, allowing us to connect effectively with a much larger user community, and to consistently provide better customer experiences.
Henrik S.
Brilliant way of communicating with your customers. OK to good support
Criky
Awesome treat!
Rusne
Excellent platform for Live Chat: Amazing interface Awesome platform support team Innovative ideas Constant updates and platform improvements Boosted Knowledge Base platform I am more than happy to use it!
Saras
Good communication platform. I love to be able to track my customers and communicate with them easily.