Poor
Based on 437 reviews
intheclouds2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On-demand custom vinyl records, printing and merchandise solutions for bands, brands, small businesses and anyone looking to put audio on vinyl. We do EVERYTHING in-house and can make changes to your custom products in your order right up until it ships out the door. Contact [email protected] with your order number if you need any assistance or have questions about our business.We specialize in short run lathe cut vinyl records in 5in, 7in, 10in, 12in, and 2XLP sizes. We offer multiple colors and shapes to make your vinyl record truly unique and personalized.intheclouds is part record label, part art project that was dreamed up in an unfinished basement in Central NJ.We were founded in 2011 with the goal of using outside the box ideas to create unique and collectible vinyl experiences that would thoughtfully showcase the actual music on the records we put out. In 2017 we refocused our in-house services to offer on-demand solutions. Order only what you need -when you need it - and eliminate additional inventory created and wasted when ordering manufacturer minimums.
intheclouds (intheclouds.io) has 437 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 164 reviews with 5 stars · Clear filters
Brandon M.
Dan was terrific at communicating!
Reply from inthecloudsJul 14, 2023
Hi Brandon, Thank you for your amazing review! We're grateful for your kind words and the time you took to share your positive experience. Customer satisfaction is our top priority, and it's wonderful to hear that we met your expectations. We appreciate your support and look forward to serving you again soon. All the best! In The Clouds
Isaac A.
I've had nothing but good experiences with intheclouds. I've ordered four custom vinyls with them and have a fifth on order right now. If I've had a question for them, their team is quick to respond and be helpful, ex. I wanted to cancel a vinyl as the artist announced a proper release in August, so I reached out to them and they were more than happy to cancel the order. The four albums I've got with them sound amazing and have good print quality. The outer sleeve for the vinyl is a bit flimsy but that's not a deterrent for me as they are an on-demand one-off lathe vinyl company. Again, I've been nothing but pleased with them and intend on placing more orders with them throughout the year.
Chris
About a month ago I ordered some custom CDs and I was a bit hesitant because of the mostly negative reviews it was given. I took a shot in the dark and it worked out very well. Remember if they don't email you back after the first few emails that means that the information you've sent was all good. P.S. CDs take 4-6 weeks while vinyl takes 8 weeks. Thanks again!
Evan H.
I ordered a record from “Intheclouds” and the delivery was a little under four months. A little longer than I would like, but it was worth it! The record came in excellent sound quality and the cover print was perfect! I would definitely buy from here again. I feel as if all the people’s who’s orders got messed up are writing reviews, not the ones that turned out right.
