ionbottles.comReviews of ionbottles.com

I placed an order late one night and the next morning I attempted to make a small change to my order via email. The response was very quick and my order was changed per my request. Very happy with the quick customer service.

I purchased the ion pro for me and the original for my wife. I had a little issue with the paint on my pro, so I contacted customer service. They got back to me right away. The customer service was excellent. They were willing to take care of the issue. I could not ask for better customer service. ION Bottle water taste great. I typically don't make reviews but they did a good job. I actually upgraded to the ATOM now.

This is a great product well worth the purchase. More importantly, IonBottle stands behind their product. I used my Pro bottle 4-5 times per day almost daily for the past year and it performed flawlessly. Recently, I encountered an issue with the bottle not energizing, and after some failed troubleshooting attempts IonBottles offered to replace the bottle at no-charge. This was unexpected because I was just outside the warranty period. They went above and beyond. Businesses that back the consumer and their product like this are the ones you want to buy from. You’re making the right choice, buy their bottles.

I can't express enough how great this product is and the health benefits I'm getting in return. I had an issue with my pro water bottle that needed to be replaced. Franz and the ion bottles team worked on my issue right away. They did everything to help resolve my issue right away. When you have a great product and top that with great customer service, this just makes this product top notch!! If you want a product that's going to give you great health benefits and has a team that wants their customers satisfied!! Then ion bottles should be your choice!! Thank you again Franz!!

I purchased the ION Pitcher last year and have been using to refill my daily water bottle. It has worked well, as advertised. Then, I broke the glass part of the pitcher. I reached out to Franz B. and he processed a replacement order for me. The cost was for the shipping (about $18) and ION replaced the pitcher at no cost to me. This is what supporting a great product looks like in 2025! Well done ION!!

Franz!!!! He has been absolutely wonderful! Such a kind human being … I am so happy I went for the Ion bottle!! Thank you so much and Happy New Year!

Quick, friendly and informative response. Professional and knowledgeable- thank you!

I ordered 2 ion bottles with sleeves a few months ago. They were delivered promptly & functioned exactly as described. The hydrogen water produced is smooth & refreshing. I drink 4-6 bottles every day. I purchased a 3rd bottle & sleeve as a Christmas gift. It arrived promptly, but as can happen, it did not function as expected. I emailed the company with a video of the issue & within a couple days was notified they were sending a replacement! I love their quality products and integrity of their customer service, a winning combination that serves their customers well.