IronPlanetReviews of ironplanet.com

I've been waiting 2 months for an update about a title that they are suppose to send me. They are very quick to call and request payment but pick up and hangup the phone when I call. The "Client Care' team does not care about anything. They say they will 'call me back' but have never called me back. I must say I've been respectful on all of my 20+ calls regarding the matter and don't get the respect as a client. Do better!

Been a long time customer. Bid received invoice the transaction fee was 100.00 on a 90.00 item. Called ironplanet they said they changed there fees. They never notified anyone just did it. Done with them will Ritchie Bros do same. Time for other auction to get my business. They raised gov planet to 15% so why 100.00 min transaction fee through ironplanet?

Rip off,false advertising Watch out for Paul and the gang,Just check this item number 8075606 it spoused to be iron clad assurance purchased but the machine they sold as runing equipment will not even run to load,and there response your problem you already paid for it ,ripping poor farmers off their money by falsely claiming they have iron clad assurances,lay lay, the machine it's a site bought and can't even load

I purchased a telehandler from IronPlanet because it appeared to be in great shape (both in pictures and the write-up). The machine DOES run. I'll give them that much... but there was a diesel fuel leak, the tires were shot, MULTIPLE bent and broken parts including fenders and cowling. The main hydraulic cylinder needs to be re-packed. The radiator fan blades were broken. They used black paint on the dash display to cover up a warning light. These are only a few of the issues I had with this purchase. And IronClad Guarantee? HA! That's as big a load of bull**** as their pre-sale inspection of the machine. Do yourself a favor. Look elsewhere for equipment. I wish I had.

Website is a scam. They put up a picture and description that isn't even of the piece of equipment for sale and then put buy now for $100 on it but it won't allow you to buy it. False advertising scammers!!!

The worst thing that happened to me today, I think that I am dealing with a large company that has a reputation, but unfortunately I have decided to buy a truck from IronPlanet and I knew that I had won the bet and I had been taken all the time until I got back all that was required of me. from Stopping from work until I can gat the money and I have 7 days I send the money on third day pay the insurance Teket for the trip, all the effort, time and psychological fatigue. I simply called to make sure that the money had arrived. I was surprised that they not need to sell the truck and the say the return to seller I ask what the reason the never answer your question just the say the have a right and the one talk to me scream on the phone that allegiance was given, and the strange thing is that they do not give you convincing reasons, only the outfit says to you, we will refund your money back . What about my time and effort And about the money that I paid before the airline tickets and the hotel, and the money that I paid for insurance, all of this does not mean anything to them. They do not care about the door of a person who may cause him a loss that is considered small to them, but it is great to some people, including me. These companies must be held accountable. I am very sad, feeling that I have insulted my dignity without reason or pride, even denouncing it and I will knock on all doors until I wii not lose my right. This is a company that does not respect people and does not respect work

Your release and pick scheduler is a joke, drove 110 miles to pick up my truck, Drove there for nothing. Your people did not email the correct person.I was told here is his number pick it up next Tuesday. First and LAST experience with you people. God forbid getting a supervisor on the phone. The truck was owned Ryder and there person was a total joke. I want my truck,

Auction is a scam. Beware. Went to pickup an item 4 hours away and it wasn't available or ever existed. Will be suing for time, expense and criminal fraud. This place messed with the wrong person trying to steal my money and time. See one of you POS at your front door on your way home