IT RetailReviews of itretail.com

Totally Understood the problem, helped us out efficiently and patiently. Went out of his way to address additional problems we had. 10/10.

Geetesh Shinde was so much help and very patient! I am not that familiar with the IT Retail program, but he was very calm and helpful while guiding me through the process. We had a strange issue, but he tried every possible solution until we were back up and running. Thank you again!!!

Dear IT Retail Team / POSNation, I wanted to take a moment to express my gratitude for the outstanding service I received today. Geetesh Shinde was incredibly helpful and resolved my issue promptly and professionally. His expertise and friendly demeanor made the entire experience seamless and stress-free. Geetesh took the time to understand my problem thoroughly and provided clear, step-by-step guidance to resolve it. His patience and willingness to go the extra mile truly stood out. It’s rare to find such dedicated customer service, and I felt valued and supported throughout the entire process. Thank you for your excellent support! Best regards, David Rodriguez

James quickly and kindly helped me.

I had a quick and easy time with Harry Willhoit. It wasn't the first time he has helped me out either. Hope I can receive assistance like this in the future if need be!

I called today because my register screen was black and I could not ring up a sale. Harry W answered my call and fixed my problem within 2 minutes. He was knowledgeable and courteous. He was even very diplomatic in telling me that we need a cord management system :-)

I've had great a great experience with ITRetail/POS Nation. We had an issue with a label printer, we were proactively sent the new version of the printer and a return label for the old one. A few minutes assistance from tech support and it was working flawlessly. I have never had a vendor initiate an exchange without me nagging them over an extended period. Not only am I thrilled in Tech Support, but the people working at our store were really impressed and are feeling much more confident in our new system and the vendor supporting it. Harry W has been very patient & supportive working through this issue.

James was our technician today. Incredibly knowledgeable. Friendly. ALL PROBLEMS SOLVED. Difficulty with scanning and other complicated issues. Everything working to perfection. TKU