Average
Based on 267 reviews
JADE Learning3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
JADE Learning (jadelearning.com) has 267 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 46 reviews with 1 star · Clear filters
Christopher M.
The class you offered wasn’t current
Reply from JADE LearningJul 16, 2026
Thank you for your feedback, Christopher. We sincerely apologize that the course content didn't reflect the most current standards. Keeping our curriculum up to date is a priority, and we're reviewing this now to ensure our materials meet today's requirements.
Corbin M.
Jade never turned in my hours to the state, im guessing since i didnt want to pay 35$ for next day service.
Reply from JADE LearningJul 14, 2026
Thank you for your feedback, Corbin. We want to clarify that the reporting of your hours to the state had nothing to do with the delivery option you selected. We have been submitting hours to the state manually; however, the state's reporting site is currently experiencing some issues. This has already been escalated and the state is aware — we appreciate your patience while this is being resolved.
SH
If you’re asking what went wrong, there is nothing I can offer you. Figure it out. Apparently you’re doing everything perfectly. You were given more than enough chance. Don’t forget- the internet is undefeated.
Reply from JADE LearningJul 9, 2026
We appreciate you sharing your concerns, and we're sorry to hear about your experience. We'd like to learn more so we can make things right. Please reach out to us directly at [email protected] and we'll do our best to address your feedback.
Douglas H.
Your answers are hard to find and it’s very confusing
Reply from JADE LearningJul 9, 2026
We're sorry to hear that the content was difficult to navigate, Douglas. We understand that can be frustrating, and we want to help. Please reach out to us at [email protected] so we can assist you and make sure you have a better experience.
Nathaniel H.
My hours have not been reported to the state despite multiple calls. I paid for rapid reporting and its not rapid and I want a refund for the $30 I paid for rapid reporting.
Reply from JADE LearningJul 9, 2026
Nathaniel, we sincerely apologize for this experience. We understand how important it is to have your hours reported to the state promptly, especially when you paid for rapid reporting. Your concern has been escalated internally and is currently under review with the appropriate department and when it has been resolved or if we need anything from you, we will reach out directly.
Steve F.
Electrical CEU. The AI continually made mistakes, the worst was the repeated use of arubin florens for the AWG designation. It is American wire gauge. Not the money of aruba.
Reply from JADE LearningJul 6, 2026
Thank you for bringing this to our attention, Steve. We're very sorry about the AI narration errors — getting technical terminology right is critical in electrical coursework, and this clearly fell short of that standard. We sincerely apologize for the inconvenience.
james D.
My hours haven't been received by the state yet. I Info for my Jade Account I can't find my Card Number or any type of verification my courses were actually sent or received. The new system is not user friendly!
Reply from JADE LearningJul 6, 2026
We're sorry to hear your hours haven't been received by the state, James, and that the new system has made it difficult to locate your course information. Your concern has been escalated internally, and we will be reaching out to you directly to resolve this.
Juan A O.
I couldn't get login in to do the corse. I've been doing your courses for about 20 years. Since I couldn't do it I no long have my electrical license.
Reply from JADE LearningJul 6, 2026
We are terribly sorry to hear about your experience, Juan, especially given your 20 years with us and the impact on your electrical license. We are reaching out to you via email to try to make this right.
