Jersey Mike's SubsReviews of jerseymikes.com

I thought I would try jersey Mike's. I got a giant southwest cheese steak. Paid almost 19.00. Waited 45 min. Watched the kid make my sandwich then noticed he made it wrong. He made another one. Forgot the peppers I asked for. Both ends of the sandwich had nothing on them for the first 3 inches, just bread. Tast was decent. I will never go back for another one. Not worth 19.00

Today, I had a connection at the Orlando international airport. With a 5 hour layover, my wife and I decided to get lunch. We decided on Jersey Mike’s. The nice lady at the front of the line was so short, I could barely see her smiling from behind her mask. She asked what we wanted. We saw a sign which read - make it a combo (chips and a drink) for $4,95. My wife ordered the #5 combo and I ordered the #7 combo. Once we got to the end of the line, the total was $26.40. We asked where our chips were? She said she charged us for our sandwiches and $4.00 for each fountain drink (we both got a drink, so $8.00). We shared that we had told the nice lady at the front of the line that we wanted a combo. We asked if she could void what she had figured up and simply redo the transaction so we could also receive our chips and drink for $4.95. She said that would be $5.00 more (we quickly realized that she had charged us ~$2.00 for two bags of chips). When we questioned it, she arrogantly called over the manager (the nice lady who I had spoken to ant the beginning of the line) and began speaking Spanish - lying to her about what we had ordered. How do I know she was lying? Because my wife is a certified court interpreter and has worked as a translator for 25 years. My wife began to explain exactly what the situation turned into, so the manager had all the info she needed to make a decision. The lady who had been behind the cash register began talking over my wife, to the manager, and being so disrespectful - the manager actually shewed her and told her to go away. Then the manager began repeating exactly what she had been told by her register employee - which was against the truth. I reminded the manager that I had originally ordered the two combo meals FROM HER at the beginning of the line. She began talking in circles, trying to justify the additional ~$5.00 to add the chips. I explained she needed to void the transaction and simple re-ring it up correctly. She looked at us like a deer in headlights. We shook our heads and walked off while she was amidst her second plea to charge us an additional ~$5.00. Man, I don’t know where Jersey Mike’s gets these folks. If you can do better, you should do better. I wish I could give zero stars.

I sent my wife to buy myself and her a sandwich to split which we got the giant it says 16-18 inches on the list which it was 13.5, false advertisement.... also i got a footlong sub to split between my kids which he said was 11 inches and it was 6 inches not even enough to feed my kids.. So i called up there and the ignorant ass female manager said there is no way one of her employees trained by her would lie to us and was a complete b#$&* to me and i get food from this place very often. Needless to say ill never be going back PEOPLE BEWARE NOT ONLY ARE THEY FALSE ADVERTISING THEIR FOOD THEY ALSO HAVE THE RUDEST MOST IGNORANT MNANAGER ON THE PLANET. Jersey mikes you have a good name you need to take care of problems like this before these people run your name into the dirt. Very disappointed and will absolutely warn everyone about this noone should ever be talked to and treated this way by any business.

No one EVER greets the walk-in customers. You wait while they continue making the on-line orders. They look like they are waiting for a root canal! They should repeat your order to you, and care about customer satisfaction. The owner should read the reviews and take action to make the total customer experience better. Jimmy John staff ALWAYS greet you and have a great positive attitude! By the way, this Jersey Mike’s the only one in Kingman, AZ

Worst place ever. Employees are rude and are too busy screwing around to take care of business. Ordered 4 subs got three. It ticked me off that I had to wait so long to get the 4th sub. The black kid said did you check your yellow slip to see if the order was correct. I didn’t know I was supposed to do that. They were all asses when I asked how much longer the kid said I’m not on the grill. I said well ask him and the curly haired kid never answered being a dick. A half hour later they still never made my sandwich and never gave me my money back. Never again at jersey mikes.

This place sucks. They charge you top dollar for an empty sub. It’s like $17 bucks for a steak and cheese. I go to Market Basket Kitchen and buy a better sub for $6.99. I would never go to this rip joint again. Subs are not that good to charge 20 bucks.

I ordered 2 roast beef subs yesterday. The roast beef was gray in color and very un appetizing!!! Thin layer of gray roast beef. Ugghh!! When I called to complain, because it was a delivery, I got a response that yes, the roast beef was a gray color but still good to eat. Not!!! I did receive a refund from door dash but jersey Mike's just lost a customer. They used to make good sandwiches but they've since declined in quality alot!!! Boca Raton, fla.

I ordered as we've done many times. A #13 and Roast beef with provolone. Skimpiest subs ever. I called and spoke to the manager. He says, "That is the way the sub comes that other employees are added too much meat" I offered t bring it in he refused. No more Manchester NJ Jersey Mike's for us. Pd close to $50 including delivery and tip.