Amble HealthReviews of joinamble.com

This has been a terrible experience. The first month was fine, even though I didn’t lose an ounce. The 2nd month I received the medicine from FedEx. The package was warm. The ice pack had completely thawed and the medicine was hot. I contacted the pharmacy that sent it. They said they would contact Amble and someone would get back. After days of waiting, I emailed Amble under my account on their website. I explained everything and sent pictures. They emailed and said they would get back with me. It’s been almost a month now and I have still not heard from them. I canceled the charge on my credit card.

I read the reviews before I joined and decided to pay monthly to avoid some of the pitfalls I saw in the negative reviews. I started in December 2025, and things were going pretty smoothly until I missed a payment in mid-to-late April. A customer service representative reached out, and I let them know I would submit payment the following week and that I had enough medication left to complete my next injection. I made the payment and promptly received a shipping notification for the medication. Once the medication arrived, it was the wrong dose! The prescription was drastically reduced to a beginner dose of 1.5mg weekly, and they sent a 10mg/ml vial of the medication. I immediately reached out. I had to provide a picture of the vial I received. I find it strange that the clinical support team can't see the prescription sent. The provider sent me a message asking me for the date of my last injection, which I provided. They then told me they approved me for the corrected dose. I also asked whether I should use most of the vial I received to maintain the dose I was on. That question was ignored by the provider. To date, I haven't received a shipping notification for the corrected dose. I messaged clinical support staff and customer support to confirm I wouldn't be charged again, as it was not my fault that the incorrect dose was sent. I was again asked for a picture of the vial sent!!! To date, I have not received a shipping notification for the corrected prescription, and no one is responding! There are three entities at Amble: the providers, the clinical support team, and the customer service team, and none of them seem to be communicating with each other, making for a very frustrating experience as a patient!!! I need the corrected dose sent without an additional charge! 5/14/2026: I received a notice from Trustpilot that Amble requested more information. I provided the information, and still no one from Amble has contacted me. My messages in the portal chat continue to go unanswered. I'm due for my next injection this weekend, so this probably means I won't have my medication. 5/21/2026: Someone from Amble reached out 6 days ago. She said they were requesting information from the pharmacy. I've heard nothing since. Still off my medication. Still charged $300+ for the wrong dose of medication.

I've used Amble for over a year. I've struggled lately with no responses from anyone from live chat. There's no phone number for you to call. I just completed my questionnaire to re start with refills since I had paused for a few months due to having too much med. Its been 4 days and no one has replied to my question and Dr hasn't reviewed my information even when I already sent him a picture of my prescription. I will wait this week, if no Emma, lol. I don't kmow who the heck she is and it it's so funny everyone mentions an Emma in this reviews. The only few responses I had in the past have been from a robot chat. I will probably be refilling somewhere else. Very disappointed

I missed 2 doses due to a shipping delay and their customer service was extremely unhelpful. I am switching to a different company.

At first Amble was great, accurate, on time, and you could actually get in contact with someone when you needed too..now they are weeks behind on my orders sometimes it’s a month, I received the wrong dosage, can’t get anyone to answer me and the money has already came out of my account like a month ago. This isn’t the first time this has happened. I can’t stay on track when I’m having to start over due to a lag on their side and the wrong strength of medication. Very disappointed!

Great company and program as long as you don’t need any additional assistance. The wait times to get a response are ridiculous since the only customer service is online and there is no number to speak to an actual representative. I requested a detailed receipt to submit to my FSA account and a letter of medical necessity as a reference to be proactive and the only response I got was I need to forward the request straight from my FSA provider and am still waiting on a detailed bill 4 days later. I asked for both at the same time and the detailed receipt should have been easy to provide. The generic receipt they provide does not provide a date of service so it’s holding up my reimbursement from my provider. It’s crazy that I just spent almost $800 and can’t get what I need from this company.

I requested to cancel my order after doing more research on the health risks involved. I was charged $100 fee for cancelling. Then three months later I was surprised with another $480 recurrent charge for not cancelling! Make it make sense…… They refuse to refund. Be aware of all the hidden fees involved.

I have used Amble once before with great results. Timely chat returns from support and Doctors too. But second time around wanting something for weight loss to continue my journey, I was prescribed Semorlin, which is not a med used for weight loss but to build muscle mass. I trusted Amble. But I gained over 20 lbs in 2 months due to this medication side effects as increased appetite. I have tried talking to support and Dr's. They will hardly respond, in asking why I didn't receive the correct meds and have ask them to send me what was suspose to be subscribed. No answers. You never talk to anyone in person. I now do not trust them. My family physicians office who recommthem to me and other patients says they will not futher recommend them again to any of their patients for weight loss.