Blossom HealthReviews of joinblossomhealth.com

Reply from Blossom HealthMay 18, 2026

Hi there - please DM us and we'll investigate this ASAP. We take punctuality very seriously and value the time of our patients. If a provider is late without providing any heads-up, and especially if they do that more than once, it's behavior that's inconsistent with our standards and expectations here at Blossom. Regarding an Autism Spectrum Disorder (ASD) diagnosis, can't comment without knowing more, but all our providers are fully clinically trained & capable in diagnosing ASD, as appropriate. We'd typically ask that you complete a condensed digital neuropsychological exam that our providers are able to send you after your appointment via text / email. If that did not happen for you, please let us know, and we'll get this fixed for you immediately.

Reply from Blossom HealthApr 19, 2026

Hi there - happy to look into this if you'd like to DM us your details. In general - while situations like this are rare, sometimes patient copays or deductibles do unfortunately change after a visit. Prior to your visit, we ask your insurance company for a best-faith estimate of your out-of-pocket cost. However, sometimes that pre-visit estimate can be incorrect and we only learn that after the visit when your insurance company adjudicates your claim. If it were up to us, every visit would be free of charge but that's not the reality of the US healthcare insurance system today. We are legally required to charge you the amount your insurance company determines, and if they update that amount, we'll charge or refund you the difference. We never want finances to get in the way of patient care, so we're happy to offer our zero-interest payment plan as well which spreads your patient responsibility into $10/day increments. Thank you for choosing Blossom, and we hope to be able to serve you again 🌸

Reply from Blossom HealthApr 13, 2026

Hi there - thank you for bringing this to our attention. We will investigate. Outside of regulatory restrictions in a small hand-full of states, our providers are largely able to prescribe the full spectrum of psychiatric medications. That should not be a reason to turn you away (or any patient who comes to us seeking care). We aim to understand each patient's unique symptoms, circumstances, and conditions - and then work hand-in-hand with you to craft the right treatment pathway (which may include medications, if appropriate). So let us get to the bottom of this and make this right by you. We'll follow up once we know more. Thank you.

Reply from Blossom HealthApr 3, 2026

Hi Denae - we're sorry to hear you're not happy with your experience at Blossom. Part of what makes Blossom special is that we really care about timely access to care. Unlike other places where you're on a waitlist for weeks or months to be seen, we see patients in under 48 hours and often times same day. That only works though if our patients respect their provider's time just as our providers respect your time. When you cancel within 24 hours of an appointment, you're charged a $50 late cancellation fee. This isn't meant to be punitive. We're more than happy to waive the late-cancel fee if you reschedule and attend a new appointment. Hope that makes sense. We'd love to help you with your mental health. 🌸 ❤️

Reply from Blossom HealthApr 3, 2026

Hi Chris - thanks for your message. A few things: 1. While we do accept the vast majority of commercial insurances, including BCBS, you have a specific Blue Shield sub-plan that isn't covered in-network under our contracts. This is rare but an unfortunate aspect of how the insurance system in America works today. 2. While we aren't able to accept your insurance, we do offer the option for you to proceed with your appointment cash-pay. Of course totally up to you if you'd like to take us up on that. We understand it isn't financially feasible for many patients, which is why we are working tirelessly to expand our insurance coverage so that more patients can be treated in-network. 3. Regarding data. HIPAA requires us to retain patient records by law. So even while we can archive your information so that it can't be accessed, we would be misinforming you if we said we could truly "delete" your information which we by law cannot. Hope that helps, and hope you receive the care you need.

Reply from Blossom HealthMar 23, 2026

Hi there - happy to look into this for you if you'd like to DM us your name. In general: 1. We don't decide what to charge you, your insurance plan does. We are obligated to collect the amount you owe for copay or deductible and have no discretion to alter that or "negotiate". If it were up to us, every patient would have no copay, but that's unfortunately not how the US insurance system works. 2. Regarding the $10 charges, you're likely enrolled in our payment plan which allows you to pay off your copays or deductibles over time instead of all upfront. So instead of paying $220 immediately after your visit, we'll collect $10 from you each day for 22 days to help you spread out the cost of your medical care.

Reply from Blossom HealthMar 13, 2026

Hi Krystal - thank you for your feedback. I'm sorry you're disappointed in your experience with Blossom, and I've had a chance to investigate what happened here. 1. As a clinical matter, autism is a diagnosis that has degrees of confidence, never 100% certainty. It's not like a broken bone where a CT scan can definitively tell you whether you have a fracture or not. As your Blossom psych provider explained, we can diagnose autism with a good degree of confidence using the tools we have at our disposal (patient presentation & interview, patient history, family history, diagnostic questionnaires, digital cognitive exams, etc.). But if you want to have an even higher level of confidence in an autism diagnosis, you can go to a neuropsychologist (which Blossom does not have as we are a psychiatry clinic) and they can go through a full 3+ hour long battery of tests for you (including the ADOS-2 you mentioned). But I do want to make clear that our psychiatrists are fully qualified to and do diagnose autism and other neuro-atypical disorders with patients. 2. Regarding accommodation or disability documentation - we do supply such documentation for established patients where we've had a chance to observe them over two or more visits. When a brand new patient comes to us explicitly seeking accommodation documentation, we typically defer that request to a later visit as it would be unethical to provide it immediately. 3. Regarding the atomoxetine medication your provider prescribed to you. The treatment plan was fully explained to you during the visit (including reasons for prescribing, directions for use, possible side effects, etc.) which you acknowledged and agreed to affirmatively. If you had previously tried that medication and reacted poorly to it, we would need you to make that information known to us. 4. Regarding your request for a "refund". Your provider spent 52 minutes with you performing a full psych intake evaluation, which was billed to your insurance plan and you were charged a $45 copay (as required by your insurance plan). We do not have discretion to refund you that $45 as we are contractually and legally required by your insurance company to collect it. If it were up to us, every patient would be seen for free with zero out-of-pocket costs, but unfortunately that's not how the health insurance system works and we're bound by the specifics of your insurance coverage and plan requirements. 5. Regarding our response times, we responded to you within the same day each time you contacted us. ---- All in all, we apologize that we fell short of your expectations and we hope you're able to access the care you need - whether with us or elsewhere. If you would like to continue with Blossom, please let us know and we'd be happy to help you schedule a follow-up appointment.

Reply from Blossom HealthMar 11, 2026

Hi Eileen - we're sorry about the mishap here, and want to make this right for you so that you can access the care you need. Your provider did attend the Zoom for your appointment on time and waited 11 minutes. But it sounds like you were waiting in a different Zoom room, so you missed each other. That's okay, these mishaps happen. We're happy to rebook you for a different time and waive the no-show fee once that appointment occurs. Our support team offered you this option, which you declined, but we'd still be happy for you to take us up on that. Our number one goal is helping you get the care that you need. If you'd like to proceed, let us know and we'll get this taken care of for you.