Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Fridays Health
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Not much to say other than it does really work. I am currently down 45 lbs from my heaviest.
Reply from Fridays HealthJan 25, 2025
Thank you for sharing your amazing progress—congratulations on being 45 lbs down! That’s such an incredible achievement, and we’re so proud to be a part of your journey.
We’re thrilled to hear that the program is working well for you. If there’s ever anything we can do to support you further or make your experience even better, please don’t hesitate to reach out. Keep up the fantastic work—we’re cheering you on every step of the way!
JA
Jenny A.
Fast,easy and very reliable.was very…
Fast,easy and very reliable.was very surprised how quickly I got everything. I would recommend them to everyone.
Reply from Fridays HealthJan 25, 2025
Your kind words truly made our day! Thank you for being part of our journey.
LO
Lori
Feel great and love the compliments
I’ve been a member of Fridays for about six months and have lost over 25 pounds.I’m so pleased with my weight loss. My joints feel so much better.Communication is easy.I love following Melanie she is so informative. Thank you for giving me this opportunity to feel better about myself and live a longer life.
Reply from Fridays HealthJan 25, 2025
We’re so happy to hear that you’re satisfied with our service. Thanks for taking the time to leave such a great review!
RO
Roselynde
Fast
Fast, reliable and trustworthy service! A little on the pricey side, but I really appreciated how quick it came.
Reply from Fridays HealthJan 25, 2025
Thank you for your kind words! We’re so glad to hear you found our service fast, reliable, and trustworthy—those are qualities we strive to deliver every day.
We understand that pricing is an important factor, and we’re always working to provide the best value while maintaining the quality and efficiency you deserve. Your feedback helps us continue to improve!
If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. We’re grateful to have you as part of the Fridays community!
JE
Jess
Every questions I’ve had before and…
Every question I’ve had before and during my time with Fridays has always been promptly and thoroughly answered. I’ve never had any issues when talking to any of the medical staff and they just get it. I’ve never felt judged or embarrassed and it’s very refreshing working with a team like this!
Reply from Fridays HealthJan 25, 2025
Thank you so much for your kind words and for sharing your experience with Fridays! We’re thrilled to hear that our team has been able to provide you with prompt, thorough answers and a judgment-free, supportive environment. That’s exactly what we aim for, and it’s so rewarding to know we’ve met your expectations.
Your feedback motivates us to continue delivering care that makes our patients feel comfortable, respected, and understood. If there’s ever anything more we can do to improve your experience, please don’t hesitate to reach out. We’re here for you!
CL
Clea
I’ve been using Fridays for my…
I’ve been using Fridays for my telehealth needs for some time now, and overall, I’m very satisfied with their service. The platform is easy to use, and my provider is always professional, thorough, and responsive. However, I’m giving them a 4.5-star rating instead of a full 5 because of a recent issue I encountered when trying to refill my prescription.
To refill my last prescription, I had to do a video call with a different provider, which led to a bit of a delay. This new provider wanted to switch me to semaglutide, which wasn't part of my original plan. It caused some confusion and a hold-up in getting my medication. After a second video call a few days later, I was able to speak with my regular provider, and everything was corrected.
The main reason I'm choosing to pause my services with Fridays for now is that I have a surgery scheduled soon and also want to take a “hard reset” after being on 15 mg of Tirzepatide for over a year. Although the medication has helped me make progress, I still need to lose an additional 15-20 pounds, so I’m taking a break to reassess my options.
Overall, Fridays has been a great service, and I’ll definitely return once I’m ready to continue my weight management journey. The minor hiccup I experienced was addressed promptly, and their customer support was helpful in resolving the issue. Highly recommend them to anyone looking for convenient and professional telehealth care.
Reply from Fridays HealthDec 24, 2024
Thank you so much for sharing your experience and for your kind words about Fridays! We’re thrilled to hear that you’ve been satisfied with our platform and the care provided by your regular provider. It’s rewarding to know that we’ve been able to support you on your weight management journey so far.
We sincerely apologize for the recent confusion and delay during your prescription refill process. While we strive to provide a seamless experience, we understand how important continuity of care is, especially when it comes to your treatment plan. We’re glad to hear our team was able to resolve the issue promptly, and we’re committed to refining our processes to prevent similar situations in the future.
We completely understand your decision to take a pause for your upcoming surgery and to reassess your options after being on Tirzepatide. It sounds like you’ve been making amazing progress, and we’re confident you’ll continue to reach your goals. When you’re ready to resume your weight management journey, we’ll be here to support you every step of the way.
Thank you again for your thoughtful feedback and for recommending Fridays to others—it truly means a lot to us. Wishing you all the best with your surgery and next steps!
LG
Lisa G.
quick service and response from team
quick service and response from team. The telhealth Dr.s or APRN's are great.
Reply from Fridays HealthDec 11, 2024
Thank you for your wonderful review! We're so pleased to know that our team and telehealth providers are meeting your expectations. Quick and quality service is what we strive for every day. If there's ever anything more we can do for you, just let us know—we're always here to help!
AW
Angela W.
Great ease of getting meds, frustration with help when needed
I have enjoyed Fridays and the ease of getting my medication and I have referred other people to the site. With that being said, I had a second consultation on Monday and the nurse practitioner informed me of the change of compounding issue briefly but never mentioned that I needed to change to a higher level to get my meds. After an email I found that out which I tried to do on line and it said pending. I emailed again and again and no one could clarify why I wasn’t getting my medication and they were just repeating info they had already given me. No one had taken the time to read previous emails so it was very frustrating. Then I got a response from Rochelle 5 days later and many emails in between. She was the first one to look up what the issue was and to rectify it for me. I finally felt heard. Now I am in the new level and I’m getting my meds.
Reply from Fridays HealthNov 10, 2024
Thank you for taking the time to share your experience. We're glad to hear you’re finding value in Fridays and appreciate your referrals! We apologize for the frustration caused by the recent communication gaps and for any confusion around your medication adjustments. It’s essential to us that each patient feels supported and informed, and we’re actively working on improving our processes to ensure your experience is consistently seamless.
We’re pleased that Rochelle could resolve your issue and ensure you received the support you needed. Your feedback helps us identify where we need to grow, and we're grateful for your patience and continued trust in Fridays. Please don’t hesitate to reach out if you need anything further.
