Fridays HealthReviews of joinfridays.com

Totally terrible, long delays for meds, ridiculous customer service, completely unhelpful. Stay away.

Does not work! When I inquired about a refund, the lady said I ordered the "low dose", but the website implied I WOULD lose up to 3 pounds even with the low dose option. False advertisement and customer service is no help. SCAM in my opinion...

I would love to speak to a support supervisor about my experience. It was awful and potentially dangerous. The coach and doctors were great…if you can ever speak to them

I was so excited to try Friday’s. I watched a social media influencer rave about them for weeks so I used their code. Oh my the excitement was short lived. After ordering a 3-month supply of a wellness treatment on 1/8 and told it would be 2 to 3 days before approval…I’m still not approved or denied 1/12. I did reach back out today and the agent stated they would escalate my concern. I’m trying to use patience, but after tomorrow I’m going to request my money back if there is no change. Update: I reached out to customer service by phone and was assisted a few days ago. As of today, 1/15 there was still no approval or denial on the 3 month order I placed. I went ahead and reached out and requested a refund, which was the most efficient part of the whole transaction.

I clearly told Fridays my established tirzepatide microdose (25 units of 10 mg/mL). They still prescribed 7.35 units of a 17 mg/mL solution, which is not equivalent and nearly impossible to draw accurately. This is a basic dosing error and a safety issue. When I brought it up, the response was a scripted apology that didn’t address the mistake at all. I canceled immediately. If you need accurate dosing or competent support, look elsewhere. I see their response at the bottom. I already did email their support team. TWICE. And got generic response apologizing for frustration. It has nothing to do with my frustration. It’s a clinical error which makes it unsafe. This is unacceptable.

Don't waste your time and go with another company. I've had nothing but ongoing issues and I just started my GLP. Poor explanation of the process, unanswered inquiries through the robo chat and emails. Then I get a random email that I canceled my subscription. I immediately tried to make contact with Fridays to figure out what happened and so far, no response from multiple attempts. I will now be taking my business elsewhere to a company that actually values their customers.

If I can give them negative stars, I would. I have had nothing but ongoing issues with this company from the very beginning. My most recent experience was the final straw: it took over two weeks for my medication to be filled, and I ultimately ended up without my medication for several days, despite actively trying to prevent that from happening. Communication has been poor, updates are lacking, and problems seem to repeat rather than get resolved. For a company handling something as critical as medication, reliability and timely service are essential- and unfortunately, that has not been my experience at all. After multiple failed attempts and continued frustration, I will be taking my business elsewhere. I would strongly caution others to consider whether they are comfortable dealing with repeated delays and lack of accountability, especially when it comes to something as important as their health.

There is such a lack of communication and misguided information. I signed up for a subscription yesterday and I received multiple texts and email to send my prescription from another provider. None of the messages said who to send the prescription to so I uploaded it into the app under “document center” for previous prescriptions. I still kept getting messages requesting the same thing so I had to text an unknown number my prescription, just for them to keep asking for more proof. Later I got texts saying my order for a walk in test was placed but I never ordered that. It also said I “must” go to a Quest Center for tests and that I’ll receive an email with instructions. I never received an email and the app said I was denied medication so the information is all conflicting. At this point I just want to get a refund if this is how they operate.