Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Fridays Health
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
This company will charge you regardless if you request medication or not $250 monthy subscription.
Reply from Fridays HealthSep 18, 2025
We’re very sorry that your experience hasn’t been positive. Our goal is always to provide a service that feels seamless and supportive, and we take your feedback seriously. Please connect with us at [email protected]
so we can learn more about what happened and work on resolving the issue together.
MH
Melissa H.
Declined for a health issue from 15 years ago?
I attempted to get signed up for this program, was billed IMMEDIATELY and then declined a medication due to me having a suicide attempt when I was 15 (over 15 years ago...). Then it took almost 3 weeks for them to "process my refund" on a subscription/medication that I was denied.
This was absolutely frustrating as someone who wants to be better and feel better for a reasonable cost.
Reply from Fridays HealthSep 18, 2025
We regret that your time with Fridays hasn’t been what you expected. Your experience matters to us, and we want to ensure you feel heard and supported. Please reach out to [email protected]
and our team will be happy to review your concerns and help make this right.
RS
Roxy’s W.
I started using Friday Health
I started using Friday Health, October 20 24. I quickly lost the weight. However, my liver enzyme was always high. I got off of GLP one medication compounded sometime around January 2025 I then started back in May 20 25 the medication compound that I did was different however I could tell that something was off about the medication now we are in September 2025. My liver enzymes are so high. My primary care doctor is sending me to do a liver function test. I believe that Friday Health is not using reputable pharmacies for their compounded drugs. The first time I had my drug sent from Henry meds I had no issues they started using different pharmacies, and my Health started to decline. Needless to say I discontinue the drug. I am able to get good service medication sent on time however, the pharmacies that they are using not safe.
Reply from Fridays HealthSep 18, 2025
We’re very sorry that your experience hasn’t been positive. Our goal is always to provide a service that feels seamless and supportive, and we take your feedback seriously. Please connect with us at [email protected]
so we can learn more about what happened and work on resolving the issue together.
CC
Concerned C.
Never was a Customer, but got BILLED!!
I had originally signed up and meet with Dr who indicated you were not compounding with Vitamin B or Glycine (my preference). So, i declined to be a member and asked that you CANCEL my account. Then 4 months later got charged $359.00 for meds NEVER received or wanted.
Reply from Fridays HealthSep 18, 2025
We’re very sorry that your experience hasn’t been positive. Our goal is always to provide a service that feels seamless and supportive, and we take your feedback seriously. Please connect with us at [email protected]
so we can learn more about what happened and work on resolving the issue together.
JG
Jasmine G.
The doctor does not listen to my feed…
The doctor does not listen to my feed back and did not increase my dose for the second month. I have not had any changes nor do I feel like I’m taking any medication. I would like a re-fund.
Reply from Fridays HealthSep 11, 2025
We apologize for the frustration this has caused you. We’d love the opportunity to fix things and ensure you feel supported. Please email us at [email protected]
so our team can help resolve this quickly.
RB
Rebecca B.
BEWARE
BEWARE. Fridays has been a complete nightmare. The subscription was difficult to cancel. I was still charged for an additional month, $359 and received no prescription and no refund. It is next to impossible to reach anyone capable of handling customer service, all sourced in India and scripted. BEWARE again. You will be overcharged and there is absolutely no customer service. Join Fridays is a SCAM
Reply from Fridays HealthSep 11, 2025
we’re truly sorry to hear about your experience. Your feedback matters to us, and we’d like to make this right. Please reach out to our support team at [email protected]
so we can assist you directly.
MI
Missy
Unsafe, Unresponsive, and Unprofessional
This company mishandled my medication and ignored repeated attempts to get help. My order was delivered improperly, and despite sending multiple emails, I received nothing but canned “we’ll get back to you” replies or irrelevant responses about a medication I do not even take.
When I called to follow up on my B12 order, the representative kept referencing a completely different medication and claimed she could not see my request at all. It has been several days with zero resolution or accountability.
If a company cannot safely deliver medications or respond to patients with accuracy, they should not be in business. I have requested a refund and will be disputing the charges with my bank.
Avoid this company if you care about your health and want reliable, professional service.
Reply from Fridays HealthSep 1, 2025
Your feedback matters to us, and we’d like to make this right. Please reach out to our support team at [email protected]
so we can assist you directly.
AM
Angelika M.
PA Department Nightmares
At first, Fridays seemed great. Now? Absolutely horrendous. All they care about is collecting their monthly fees and pushing compounds.
The Prior Authorization (PA) process has been a Kafkaesque nightmare. Two of my PAs went completely unanswered — Caremark closed them because Fridays never responded. No escalation, no accountability, nothing. I had to chase them constantly, and each time their PA team managed to mishandle the forms or the appeal. When I finally asked for escalation, I was ignored.
Their clinicians are no better — condescending, rude, and more interested in pushing compounds than documenting reality. One NP completely misrepresented my appointment in the chart. When I requested the appeal submission, I found that they answered the questions incorrectly — then tried to blame me for their error.
Customer service is equally useless, slow to respond, and constantly deflects. It’s been over two months and they haven’t managed to get a single PA approved. Instead, they drag their feet — while happily charging me membership fees for “support” that never materializes.
This company is a waste of time and money. Dishonest, incompetent, and greedy. If you value your health, run the other way.
I would take any positive review here with a grain of salt because Fridays Health runs a monthly raffle to get free membership.
"The only thing you need to do to be entered is leave us a review here:
TrustPilot
As a thank you for your time and feedback, every review submitted by Thursday, July 31st will automatically enter you into our raffle for a chance to win a free month of Fridays! We will be selecting ten winners!"
Reply from Fridays HealthSep 1, 2025
We’re sorry you didn’t have a positive experience with us. That’s not the standard we strive for at Fridays. If you could contact our team at [email protected]
, we’ll be happy to look into this further and work on a resolution.