Fridays HealthReviews of joinfridays.com

Is not working for me

I wouldn’t recommend Friday’s to anyone! My experience since day one has left a lot to be desired. My initial video consultation was handled by a provider who truly couldn’t be bothered to actually help or listen. Without asking questions or trying to understand why I chose the option I did she automatically disqualified me and canceled my medication request. It took more then a week for Fridays to respond to my concerns and schedule me a new consultation. I was pleased with the second consult and that provider however after prescribing the medication I requested the pharmacy sent me the incorrect amount of medication which caused me to run out before I was able to complete a full month of injections. Once I realized what had happened I sent documentation to Friday’s and again it took them over a week to remedy the situation and have a replacement sent. However I still have not received that replacement or the tracking info their customer service said I should receive. Additionally, my second month of membership has come and my card was charged which would be fine if the providers would fill my refill request. Instead of refilling my medication they keep marking it as “complete” in their system without providing an actual refill. This is honestly more frustration than it's worth. I have wasted so much time and energy that I don’t have going back and forth with customer service and honestly wish I never signed up with Friday’s. I will be looking for another company to work with once I get the current issues resolved so I don’t loose the money I’ve already spent.

I didn't authorize the purchase. I list llast requested to switch from 3 month subscription ton1 month. Then decided to cancel. Then was charged a 3 month subscription when I reordered meds during my still active prior subscription. Worst part is, the prescribed changed the meds without ever discussing with me. No oversight or accountability

If I could give no stars I would. I created an account on 6/25/25 and began to have issues about my account five mins in. Had trouble finding a provider and when I got one they gave me the wrong dosage. I kept reaching out about a tracking number and kept getting the run around. Finally recieved a tracking and it got delivered 7/3/25 I reached out that morning via email and call but no response. I called during business hours and they seemed like they would fix it. Today is 7/7/25 and I was told I should’ve reached out sooner if so they could’ve help. Mind you I’ve been reaching out since I recieved the order. THEY ARE A SCAM. I have all my PROOF EACH TIME I Reached out. I’ve reached out to my bank and BBB.

It's been 2 weeks and still haven't received my meds. Payment was taken out of my account around June 7th 2025. We are now in July and still nothing. I would like my money back. I will be glad to take my business somewhere else.

I was denied service because of an eating disorder I had years ago and have since completely controlled. There was no room for discussion about it--no doctor's note that could be obtained, no further explanation that could be given. This makes you really want to answer the questions honestly...NOT!!!!!

Everything goes well until you have side effects. I reached out multiple times over the period of a week and a half, and was told I couldn’t see a practitioner to address my symptoms until over two weeks later. There were “no appointments.” The cancellation list they put me on sent multiple texts but never got me an appointment. They had the audacity to charge my card too even though I was requesting to get off the medication and help dealing with side effects (I did eventually get a refund). Horrendous customer service from Friday’s, they don’t care about you at all, just your money. I emailed and contacted support many times. This is not the practitioner’s fault, it’s a company flaw not having enough availability. Nurx has practitioners that respond within 24 hours (more like 12 every time I have sent a message) who were able to assist me in explaining my side effects, how to mitigate them, getting off the compounded medication and onto a medication that doesn’t make me feel like I am dying. Much better service and worth the extra money. I was fine within a couple days with their help.

Got charged, got nothing in return. Calling now to try to get my money back.