NJ
Always good
Always good. Always reliable. Always easy to understand, follow and use - and always helpful.
Reply from Join ItJan 1, 2024
Thanks for the very kind words! It's always been a pleasure working with you! Always good to have you back. :)

Excellent
Based on 178 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
Join It (joinit.com) has 178 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 160 reviews with 5 stars · Clear filters
NJ
Always good. Always reliable. Always easy to understand, follow and use - and always helpful.
Reply from Join ItJan 1, 2024
Thanks for the very kind words! It's always been a pleasure working with you! Always good to have you back. :)
California
The answers were very helpful and easy to understand.
Reply from Join ItDec 30, 2023
It's been a pleasure working with you and supporting your organization! We're looking forward to a wonderful 2024 together!
David
The built in chat support is very helpful. They always answer within a minute or two and are very helpful.
Reply from Join ItDec 29, 2023
Thanks for the kind words, David! We love working with you and supporting the JCC!
Jon
As a non-profit without a big tech team, it can be difficult to find tools that are both well built and also easy to set up. Join It has a great combination of powerful features, affordable price, and ease of configuration and use. I'd highly recommend it to anyone running a membership program!
Reply from Join ItDec 25, 2023
Thanks for the kind words, Jon! It's been a pleasure supporting you and your organization!
ForeverGreen T.
As a tiny but growing nonprofit, a low-cost solution is important for us. JoinIt has that plus a decently attractive interface and helpful tech support. It's also clear that as we grow there are additional features we might need and opt into. That scalability is nice and it's in fairly plain language. Overly complex solutions aren't always the best or most welcoming for smaller membership organizations.
Reply from Join ItDec 23, 2023
Thanks for the kind words! We spend a lot of time making sure we keep everything 'simple' - so we sincerely love comments like this!
Historic Flat Rock, I.
The customer service representatives were extremely helpful as together we made some changes to the "automatic" settings in our database. Their expertise proved invaluable in improving our own customer service! Thank you, JoinIt!
Margaret H.
Excellent customer service and response time for people learning how to use this membership system. We are a not-for-profit sports and recreation club and are finding we can meet our needs in membership management at a reasonable cost. A great software product.
RJ W.
A wonderful company to do business with! Always great customer service, as well as wonderful services that are provided!