Excellent
Based on 368 reviews
JoinPolly4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Tess A.
Always experience the BEST customer service. They are all so kind and wonderful and work so quickly. Been with them for 6 months and I’ve never had a single issue. They will 100% make sure any and everything is handled and how you want it. Highly recommend!
JENN H.
I have been using JoinPolly for 10 months now. They have awesome doctors and an efficient support team who responds in a timely manner to all questions and concerns. They are affordable, trustworthy and consistent. I wouldn’t feel comfortable with any other provider. Thank you!
Jennifer
My experience was pretty great, they were quick and did an excellent job helping me. The customer service is top tier! Loved the service! Delivery was perfect as well, they never messed up an order or went over the delivery date; always on time.
Barbara Moochler W.
I have been very happy with my experience with this company! Customer support and medical support have both been very satisfactory!! Highly recommend!
Angela D.
Easy to contact. Great patient service and they don't make you feel bad for pausing or canceling. Great results from their product but needed to step away for a bit. So understanding!
Amy K.
In my journey with compounded glp ones I have been through three different companies. The first one was good but when the laws changed they stopped selling it, the second place was a nightmare getting people to answer you and waiting on reliable delivery. These people are professional, kind, and answer quickly by email. Anyone who has been dealing with online pharmacies for their GlP 1s knows how long it takes for these places to get back at you and to resolve issues sometimes. This company is professional and prompt. Enrique whoever you are you're awesome. 😁
Anna Marie S.
I have contacted Polly a couple of times since I started my journey and had received a response almost immediately. I was able to ask questions and answer questions via email with an immediate response every time.
Pat M.
Ernest was great, best customer service in the year that I have been buying from Polly. Responsive, detailed and quick turnaround. But you gusy really need an 800# too
