Excellent
Based on 368 reviews
JoinPolly4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Selena T.
The support staff are really great when you have questions about anything. If it’s not something they can directly help with, they forward the message on to whomever may help best. This company has fantastic customer service. That right there is helpful, and something I appreciate.
Ashley P.
No wait time, friendly and fast service!
Jill K.
The info on the website is a little confusing to navigate, but the people who answer the emails are always fantastic!! Shannon was so helpful!
Rojo
Awesome company. Quick to respond to your issues. Shipping is fast. I tried to leave and go to Embody and that was a huge mistake! Terrible service. Charged me and never sent med. Had a virtual appt and provider never came on. I was so mad.
Anna G.
Great customer service, prompt response and feedback!!
Shawna H.
I needed to order my next shipment early and Shannon was able to assist me in a timely manner. She asked questions and provided exactly what I needed. She was friendly and helpful. Loved working with her!
Jodi D.
My experience with JoinPolly has been great from the start. Prompt response and help every time
Anonymous
James was very helpful and didn't make me feel like I wasn't important. He walked me through the steps to take care of my issue with patience and kindness.
