Excellent
Based on 368 reviews
JoinPolly4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Alexis Le P.
Has excellent customer service, I spoke with Kat today and she was quick and helpful. Have not had one issue yet that couldn't be resolved. Also once product is shipped it arrives VERY FAST. I used TrimRx before Polly/Piper and I could never get ahold of customer service with TrimRx like I can with Polly. Love it! I am also down 26 pounds since I started GLP-1! So happy with that
Heather M.
Quick response and solved my issues.
Jenn L.
Quick delivery, great customer service and instructions are easy to follow and understand. Been doing good and hope to reach my goal by next summer. Helped change my address for my next round of shots. So easy to do and cuatomer service had no issues with the request. Even recommend this to my cousin.
Myrna S.
It was very good. And right away,my order is in my door. Tirzepitide is my choice and im losing weight every week. Thanks for JoinPolly!!! Finally I can accomplish my weight goal 😉
Makayla J.
The whole process has been so easy! Customer service was great when I needed to delay a shipment. I spoke with a woman by the name of Cheryl who was awesome in making sure my dose would not show up while on vacation traveling. I would absolutely recommend!
Maren M.
Polly was a great company for my GLP1 journey! I got my meds fast and easy. With helpful explanation and instruction. Prices were very reasonable and I appreciated the flat rates! They were responsive when I had questions and quickly adjusted my dosing when needed. I also was able to cancel my subscription easily when I reached my goal. I appreciated their excellent customer service and communication. I would highly recommend, and have recommended to several friends and family members to get their glp1s through Polly.
Michele
Excellent customer service!! My order is always delivered on time and in cold packs.. Im down28 pounds in 3 months it also helped me with arthritis in my hands. Its a miracle drug honestly!!
Roxanne F.
The responses for my request to move my refill date was very prompt.
