Isaac K.
The company's quick response to my…
The company's quick response to my emails and the customer service was great.
Average
Based on 151 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.
Journey Bikes (journeybikes.com) has 151 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 82 reviews with 5 stars · Clear filters
Isaac K.
The company's quick response to my emails and the customer service was great.
james P.
Good contact - Delivered on time - fair price- Honest would use again
wallace G.
This is my 2nd purchase your service is outstanding the bike is well built I am looking forward to riding the trails near me in the very near future
ed
The company was fast and reliable and the product was flawless and perfect.
Joanne D.
I love my new Ecotric PeaceDove Electric bike. I had a few questions and Becky was a huge help in answering my questions. I would definitely do business with Journey Bikes again.
Reply from Journey BikesJan 13, 2023
Thanks Joanne! We hope you're loving the E-Bike! The Journey Bikes Team
Geoffrey E.
Great bike for a great price! It shipped in a timely fashion as well!
WYATT W.
Got my bike put it together and now what time I’m having.
Reply from Journey BikesJan 13, 2023
We're so glad to hear that Wyatt! Ride Safe! The Journey Bikes Team
MILT
Journey bikes was seamless from ordering online through delivery. It is a bit of challenge regarding communication to discuss and issue as assembling the bike. They did respond to email just a bit longer (days) than anticipated. Bike was what was advertised and delivered.
Reply from Journey BikesJan 13, 2023
We're so glad to hear that you are enjoying your ebike Milton. We're sorry that we didn't respond as quickly as you deserved, we've implemented a range of new customer service processes to ensure that this does not happen in the future. Ride Safe! The Journey Bikes Team