Excellent
Based on 161 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend.The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.
Johnnie Walker RV (jwrv.com) has 161 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 145 reviews with 5 stars · Clear filters
Rob and Kristy W.
I have purchased 4 RV's from Johnnie Walker RV over the past 15 years. They are honest and reputable people to deal with. If there are any problems with your RV, they will make it right. They have an excellent service department with staff who treat you as a person, not just a customer.
Rudy L.
My wife and I recently took a two week cross country RV trip. Twice i had issues with a faulty power convertor and also had an issue with a leaking black holding tank. JW RV service staff talked us through both issues (not to mention after hours in both cases) to keep us on the road and minimizing our down time. I do not normally reply to this type of formatted email, but JW RV provided exceptional service and i felt it needed to be commended. I also want to send a long over due thank you to the staff of JW RV. Best regards, Rudy Lekar CEO Full Circle Events Las Vegas, NV
Darin and Lexy E.
I was in the market to pickup a RV trailer. I wasn't sure whether I wanted to get a 5th wheel or a travel trailer. I hit nearly every RV lot in town to do some research, talk to sales guys about options and put my hands on various options. I was lucky enough to encounter JJ at the JWRV lot and I've been a fan ever since. Up front I told him we were just looking around, getting info, not going to be buying today. He took the time to talk to me about the differences between the types of trailers, advantages and disadvantages. He gave me buying advice on size of truck I would need for the various models and gave me very real data rather than the usual sales line to close the deal. I left the lot having left my info with JJ and told him we need to shop around a bit. Throughout the entire process, he wasn't pushy and very much seemed interested in finding something that would make me happy rather than just something to get a deal closed on. About a month later, we had bought the truck and went back to look at a particular used 5th wheel at the lot. We found JJ, who even though he was with another customer, recognized me, greeted me and told me he would find someone to help us. I told him that I would wait for him as I wanted to make sure that he was well rewarded for the effort he put in. He was by far the best representative we dealt with across all the lots we visited. We ended up making a deal on that 5th wheel and I really felt that JJ was putting forth the extra effort to make sure that the deal we got on it was one that made us happy. When we encountered a few hiccups with the deal, the sales manager Don was quick to get involved, assured me that he would work things out and even got a hold of Johnnie himself to get some approvals to make our deal work to everyone's satisfaction. I truly felt like everyone at that location cared about making me a customer for life. JJ has even gone so far to check in with me every couple of months just to make sure I'm happy with the purchase and have no issues. They succeeded in making me a customer for life and I go out of my way to reccommend JWRV and JJ to folks that I talk to that might be in the market for something or need service.
Rick W.
I was very impressed with the knowledge of my sales person Denny. He gave me lots of information and things to think about before my purchase. Made me feel he was more of a friend than a salesman. Johnnie Walker has a great web site for checking out inventory and then stopping by for the walk through of each of the trailers on the web site. Very customer service attitude from everyone there start to finish, I would highly recommend Johnnie Walker to anyone looking for a RV or trailer.
Kelly K.
We were looking for a quality product with great workmanship and a custom feel. We were introduced to the Jayco Melbourne. Johnnie Walker RV came in with a price $20,000 less than we were expecting. Our salesman was like dealing with your favorite uncle, no pressure, with the primary objective being your total satisfaction. We custom ordered our Mebourne with the exact options we wanted and got an incredible deal. I would recommend Johnnie Wlaker RV to ANYONE.
Bruce M.
can't say anything Negative, This organization is run with full professionalism
Barry C.
I WAS GETTING MY RV OUT OF THE DRIVE WAY TO HEAD OUT ON A TRIP WHEN MY WIFE GAVE ME THE HOLT(STOP)SIGN. MY STEPS HAD FALLEN OUT. WHILE LOOKING UNDER THE COACH I CALLED JW WHO HAD DAVE CALL ME RIGHT BACK TO DIAGNOSE THE PROBLEM. DAVE SAID BRING IT RIGHT IN. SO I USED BUNGEE CORDS TO HOLD THE STEPS AND AND OFF TO JW'S I WENT. AS SOON AS I GOT THEIR THE SERVICE MANAGER GOT ON THE GROUND (PICTURE ATTACHED I HOPE) THE PHONE DIAGNOSES WAS CORRECT IT WAS THE MOTOR. WITHIN MIN. THEY HAD THE OLD ONE OUT AND NEW ONE IN SO WE WERE OFF TO OUR TRIP TO UTAH. SORRY PICTURE WILL NOT ATTACH
Robert and Marie D.
From the time we walked in till the the time we drove away with our trailer it has been AWESOME.
