Excellent
Based on 161 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend.The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.
Johnnie Walker RV (jwrv.com) has 161 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 145 reviews with 5 stars · Clear filters
Tori S.
Very good company. No pressure sales and everyone was really friendly and liked my dog. Will definitely be buying from here when we are ready to move forward.
Reply from Johnnie Walker RVJan 19, 2024
Thank you for this glowing review! Yes, we are definitely a dog friendly establishment, we're glad you felt welcomed while you were down here. If you have any questions for us in the future, please do not hesitate to give us a call.
Tyler L.
Seems like decent fellows all good here
Bruce
This is the second trailer we bought from jwrv. Customer service is fantastic. Whether it be by phone or in person they get you to the person that can help you. I once called them from Lake Havasu with a trailer brake problem. They talked me through what had to be done (a brake controller adjustment).
Victoria
Knowledgeable and friendly. Parts guys know what they are talking about. No overbearing salesmen--there to anwer any questions that do come across though. Enjoyable experience every day I come in!
Steve A.
My experience with Johnnie Walker is 5 star, because there is no 6 star. The purchase (new unit) was easy and fair with no pressure or promises that they didn't keep. After the first run, some minor problems, and a couple not so minor problems, came to light. The service manager, Danny, was ready at the appointed time, and had the unit until the parts could come in. The work they did on some minor cosmetic problems was outstanding. The other problems were solved and I could not be happier with their sales, and service departments. No reservations to recommend.
Joe R.
Christine was super, very informative, polite, knowledgeable regarding the various RV's we were asking about. The thing I liked most, no pressure.
gina D.
Had some of the best customer service ever Christine walked us through the entire process. She let us know everything that was needed and always with a smile. The entire Johnnie Walker Team was also amazing up to signing the paper work and spending the night at the RV site to make sure we knew how our trailer worked. I have told many people when they are ready to purchase any kind of RV to go to Johnnie Walker and See Christine.
Ralph C.
What a great experience! From the moment we walked in the door to the morning after, pulling out of the yard with our new baby, was amazing! Every single employee was top notch! Respectful, charming, knowledgeable, witty and welcoming. This was our first RV purchase and the staff at JWRV made it as painless as possible and when it's time to "upgrade", Johnnie Walker will be our only choice! Thanks again Lil Walker, Darcie, Danny, Jose, Tom and Boozer for all the attention to detail and outstanding customer service! See you soon with the 69 Lincoln, The Currys
