Excellent
Based on 161 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend.The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.
Johnnie Walker RV (jwrv.com) has 161 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 145 reviews with 5 stars · Clear filters
Tony & R.
From the moment we walked in the door we felt at ease. It was not our intention to buy an RV, we were just looking, but after seeing what was available we just couldnt pass up such a great deal! We are very happy with our purchase, and look forward to many years of great memories.
William Joseph & Miriam S. M.
We was very pleased, with the service we recieved, Shawna Fitch was such a delight , in showing us around, when she showed us the Big Horn 5 th. Wheel. it was just perfict to suit our needs. And was very satisfied & aHappy choice. Thanks to everyone that took part in the sale of our new home. At Johnnie Walkers. Very pleased, William & Miriam McCann. Darcey started us off in the right direction from the start,we are Very thankful for all her help. very thankful for all of her help.
WAYNE F.
People were friendly, the work was done quickly. Would recommend to anyone.
Sharon M.
The customer service at Johnnie Walker RV is outstanding. Being first time RVers we required a lot of training. Joe spent hours with us on all aspects of our RV including teaching us how to use our tow dolly. We were pretty intimidated by the tow dolly but Joe turned us into veterans. His patience was endless, and believe me we tested him! Very good help.
Kevin T.
Both Dustin and Tom were beyond helpful. Both had a wealth of information and were consistently available throughout my entire process of purchasing a travel trailer. Never did I feel uncomfortable, rushed or cheated. I'd purchase again from Johnnie Walker RV and would refer a friend in a heart beat knowing they'd be treated fairly and with care.
Frank Peterson & Nohemi M.
Me and my wife were looking for a trailer to pull with my F 150 Johnnie hooked us up with a great trailer, great price, great payments. A nice trailer nothing more to say but great. Don Galvin is awesome and Shawn Thompson is awesome as well, Johnnie Walker is awesome.No complaints at all.
Fred L.
It seems more and more difficult to find companies that even know what customer service is, much less have good customer service. Johnnie Walker RV has restored my faith that customer service is not dead. From the moment we walked through the door 'just looking', until we drove off in our new travel trailer, everyone we came in contact with at Johnnie Walker went out of their way to be friendly and courteous. You hear it all the time. "We treat you like family". The difference is, the folks at JWRV actually do treat you like family. Throughout my experience at JWRV, I must have dealt with at least a dozen different people. From the salesman, finance, mechanics, parts people, and even the person cleaning the parking lot. Everyone of them was amazingly friendly. Since our purchase, we have come in contact with other customers of Johnnie Walker's and they have said the same thing. That the employees at JWRV are the best when it comes to customer service. I won't go anywhere else.
Reply from Johnnie Walker RVAug 20, 2014
Fred, thank you so much for sharing your experience! We appreciate your business with Johnnie Walker RV, and we will always be here for you : ) I have passed on your message to Management and the family. Best wishes.
Michael S.
From the sales dept. service they where very helpful and curtious! Thanks Guys!
