Average
Based on 738 reviews
KatuChef3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KatuChef specializes in premium titanium cutting boards designed for modern kitchens. Crafted from 100% pure titanium, our boards offer a hygienic, non-porous surface that resists bacteria, odors, stains, and warping, providing a cleaner, safer food prep experience.Unlike traditional wood or plastic boards, KatuChef’s titanium design is built for durability while remaining gentle on your knives. The sleek, easy-to-clean surface makes everyday cooking simpler and more efficient.We’re committed to quality, customer satisfaction, and delivering innovative kitchen solutions that last. With KatuChef, you can cook confidently using tools designed for performance, safety, and long-term reliability.
KatuChef (katuchef.com) has 738 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 258 reviews with 1 star · Clear filters
benny M.
Ordered two chopping boards, was charged for 4 (2 with warranty that i never bought), received two and they came both scratched which only showed up after removing the protective film, obviously not made from titanium but some cheap soft metal, emails to customer support to return left unanswered to had to contact my banks fraud department to hopefully sort this, Avoid at all costs.
CA
Ordered 4 cutting boards. They ALL arrived damaged. Spoke with the company and they said they will take care of it and needed pictures uploaded. They did not send address of where to return the damage items. DO NOT ORDER FROM THIS COMPANY. They are scammers!!
Ronald
I ordered 4 platinum cutting boards advertised as "scratch resistant". I ordered them directly from the company after watching a video on their ebsite. The boards arrived deeply scratched with signs of obvious wear and scratching along the edges. There was a sticker on each board that advised to "remove the protective film before using. None of the boards had protective film - they each came in bubble wrap. I have contacted the company via email and hope to get my money back as I have little confidence now in the product.
Julie D.
One of the boards arrived damaged. One of the boards scratched as soon as I used it - therefore not scratch resistent as they suggest. Accordingly, not as described. Titanium in itself is not antimicrobial - therefore it is unclear how they can suggest these boards have antimicrobial properties. The boards are extremely small, not fit for purpose. Additionally, the measurements they give on their website are different to the actual measurements of the board. The boards are ridiculously expensive. I've never heard of their Master Chef Kaitu Mason. Customer Service keep closing my complaint, despite me asking for a refund 3 weeks ago when I received the boards. They just ignore my request for a refund. The so called positive reviews on their website are a scam. Click on them and you will see that this is the case.
Marijana P.
This is a scam. As I was browsing through the site it auto directed me to PayPal. My computer happened to be open and I heard emails come in from PayPal indicating there were multiple charges made. It also charged me for warranty and other random items I didn’t even look at. I contacted customer support within minutes and received an automated message saying that the order has already been shipped which is of course impossible. I will be disputing the charges but hope this review helps others avoid wasting their time with this unethical company.
David H.
Just scammers, there is absolutely nothing positive I can say about this company, how they got such rave reviews on comparison sites is beyond me, but I won't be using those sites again. I can't believe PayPal do business with them, I am going to close my PayPal account.
Elaine C.
Items inferior. Not as described and poor quality. Do not waste your money or time.
Shane D.
This site is a big scam. I ordered the product also and when it arrived it was used and had marks all over it. I've told me bank this site is a scam and they have since returned the funds to me. Be careful people, these guys are top shelf losers and deserve to be charged for misleading and should be imprisoned.
