Average
Based on 738 reviews
KatuChef3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KatuChef specializes in premium titanium cutting boards designed for modern kitchens. Crafted from 100% pure titanium, our boards offer a hygienic, non-porous surface that resists bacteria, odors, stains, and warping, providing a cleaner, safer food prep experience.Unlike traditional wood or plastic boards, KatuChef’s titanium design is built for durability while remaining gentle on your knives. The sleek, easy-to-clean surface makes everyday cooking simpler and more efficient.We’re committed to quality, customer satisfaction, and delivering innovative kitchen solutions that last. With KatuChef, you can cook confidently using tools designed for performance, safety, and long-term reliability.
KatuChef (katuchef.com) has 738 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 163 reviews with 4 stars · Clear filters
Linda G.
They explain how I will get my refund quickly Well I have to add this you told me to fill in survey and the link for a refund but there is no link so explain about refund pls
Reply from KatuChefOct 3, 2026
Hello Linda, Thanks for your review! We’re glad our support team clearly explained how you would receive your refund and appreciate your feedback. Kind regards, Blake from KatuChef
Hans
Fast response, but I am waiting for money return
Reply from KatuChefOct 2, 2026
UPDATE Hi Hans, Thank you for sharing your details. Your order has been located, and a support agent is now reviewing the situation to ensure this is resolved promptly. We appreciate your patience and will follow up shortly. _______________________________ Hello Hans, Thank you for your feedback and we’re glad you received a fast response. We would like to take a closer look at the status of your refund. As we were unable to locate your order from the review alone, we’ve sent you a separate request for additional information. Please keep an eye on your inbox for our message. Best regards, Blake from KatuChef
Gae K.
Quick response
Reply from KatuChefSep 29, 2026
Hello Gae, Thanks for your review! We’re glad you received a quick response and appreciate your feedback. Kind regards, Blake from KatuChef
Mimi M.
They listened to my complaints/problems and assured me they would deal with them. But I would like a refund and I don’t know if that will happen?! Also do I have to pay for shipping them back I hope not.
Reply from KatuChefSep 29, 2026
Hello Mimi, Thank you for sharing your feedback. We’re glad our team listened to your concerns and assured you they would be addressed. We’d also like to better understand your experience with your KatuChef. To help us investigate your case, we have sent you a separate email requesting some additional information. Please check your inbox whenever you have a moment. Warm regards, Blake from KatuChef
Maria G.
Not a long wait to answer my call. I liked that not a lot a questions very straightforward.
Reply from KatuChefSep 29, 2026
Hello Maria, Thanks for your review! We’re glad you didn’t have a long wait and appreciated the straightforward service with no unnecessary questions. Kind regards, Blake from KatuChef
Linda S.
The purchasing details were a bit fuzzy. I recognized the two cutting boards for ~$49 each, and the silicone mat. I thought I ordered the set of 12” and 8” boards for $36 total but apparently I ordered and am receiving more products than I thought and the total purchase is more than expected. A review of the order before final placement would be convenient and appreciated.
Reply from KatuChefSep 29, 2026
Hello Linda, Thank you for taking the time to leave a review. Orders are processed based on the items and quantities selected and confirmed during checkout, and optional additions are included only when selected by the customer. We’d like to better understand your experience with your order. To help us investigate your case, we have sent you a separate email requesting some additional information. Please check your inbox whenever you have a moment. Warm regards, Blake from KatuChef
Ned B.
Telling the truth!!
Reply from KatuChefSep 29, 2026
Hello Ned, Thanks for your review! We appreciate your trust and are glad you value honesty. Kind regards, Blake from KatuChef
Janelle H.
They were open and receptive, customer service was very helpful and friendly. I only wish I wouldn’t have needed to call. The product was quality, the billing was wrong.
Reply from KatuChefSep 28, 2026
Hello Janelle, Thank you for your feedback. We’re glad you found our customer service helpful, friendly, open, and receptive, and that you were pleased with the product quality. We also appreciate your comments regarding the billing and having to call. We’d like to better understand your experience with the billing. To help us investigate your case, we have sent you a separate email requesting some additional information. Please check your inbox whenever you have a moment. Warm regards, Blake from KatuChef
