Kdp AmazonReviews of kdp.amazon.com

What is going on at kdp? I've published all my books on this platform for many years and today I get a email saying my account was terminated over one book that was published three years ago saying there was a violation of the terms and conditions which makes no sense and I'm finding out that many other self publishers are getting the same treatment. This is unfair and disrespectful.

Amazon kdp ID verification is downfall stupid people

I need all the people who were treating like me to email me, Trump is in the Whitehouse, and it is time to bring down KDP. They close my account for no reason and I ended up losing the royalties and paying the card fee, I don't even think Jeff knows what they are doing.

Amazon KDP gestisce l’assistenza in modo vergognoso. Dopo aver pubblicato un libro, mi sono accorto di aver inserito la lingua sbagliata, un errore che non può essere modificato senza ripubblicare tutto da zero. Per evitare questa procedura assurda, ho scritto all’assistenza per chiedere se fosse possibile correggerlo. La risposta doveva arrivare entro 24 ore, ma dopo 120 ore ancora nulla. Il caso risulta semplicemente “risolto”, senza che sia stata modificata la lingua e senza che io abbia ricevuto alcun messaggio o spiegazione. In pratica, se ne lavano le mani. Amazon regala soldi ai suoi operatori KDP o dovrebbero svolgere una mansione? Assistenza inesistente, rispetto per gli autori pari a zero. Vergognoso.

I am utterly exasperated with the abysmal level of customer service I've received regarding my ebook publication on Amazon. My book, available in both paperback and ebook formats, was recently updated to correct a few minor spelling errors. While the paperback version was swiftly approved within four days, the ebook has languished in a state of limbo for six weeks. Incredibly, it has only been approved for sale in Italy, while all other marketplaces remain inaccessible. Despite my diligent efforts to resolve this issue, including over 25 emails and 15 phone calls, I am no closer to understanding the root cause of the delay, nor have I received any indication of when I can expect a resolution. Amazon has consistently failed to meet every Service Level Agreement provided, demonstrating a shocking degree of incompetence. The lack of communication and the sheer inefficiency of their process are truly staggering. I'd say AVOID at all cost, but then they have monopoly on market! This monopoly is something the regulators need to look at it! I have written to my local MP and I suggest everyone else do same the same! Amazon simply does not give a S*** about small independent authors! Utterly disgusting customer service! Example an email just received 6 weeks after first complaint, utterly useless: "Hello, While they’re unable to respond to you personally, my managers have been made aware of this situation. I wanted to let you know that we're still reviewing the information you provided for the following book(s): Title of Book: xxxxxx N A (AUTHOR) (ID: xxxxxxx) It's taking longer than usual to resolve this and I'm very sorry about the delay. We'll contact you with more information as soon as possible. Thanks for your continued patience. Amazon KDP"

They accepted the print.We even got a proof copy and yet they sent us.The wrong coloring No help with getting the refund for the books I ordered No help.50 books order and there all different shades.

I am incredibly disappointed with Amazon KDP and their unethical treatment of authors. After dedicating countless hours and money to researching, writing, and publishing my books, Amazon suddenly terminated my account without warning or a valid explanation, leaving me without access to my earned royalties. Despite multiple attempts to contact customer support, I received generic, automated responses that provided no resolution or a clear reason for their actions. Amazon keeps the royalties from hard-working authors, offering no appeal process or transparency in their decisions. And, of course, right after the Christmas holiday seems highly convenient. KDP’s treatment of independent authors is nothing short of exploitative and unfair. They profit off our work, then shut down accounts without cause, keeping the money we've rightfully earned. If you’re an author considering publishing with Amazon, think twice—you could wake up one day and find your account gone, your income stolen, and no recourse available. Amazon KDP is not a reliable platform for serious authors. I strongly advise looking into ethical alternatives that respect and compensate authors fairly for their work.

I recently discovered that KDP have withheld my royalties for several months. I received no notification from them about this. I phoned them and was advised that I need to complete verification compliance for my bank. I uploaded my bank statement but just received the same message again. I then tried phoning but just get told to submit the information again which doesn't make any sense. I uploaded proof of my tax assessment. Nothing. I email but don't get a response from the email address that has requested the verification. I asked my bank if they can provide the proof and read the request to them and they told me it was a scam. I unpublished all my book titles. Not happy about submitting my personal data through a portal and getting nothing back. I'm concerned sections of Amazon's website/call centre have been hijacked and this is in fact fraud.