Kdp AmazonReviews of kdp.amazon.com

After years of changing bthe manuscript toward final publication, when attempt to do it agian I got message "Error Processing Files. See specific errors for more details." There is no where to see what the error is. I then was told "specialist would look into the propblem and get back to me within three days." No one every contacted me. I was told that would be by email. That has happened twice in the past year. My final submission is deadlocked!!!!!

Il "servizio assistenza" KDP è una presa in giro, credo voluta e organizzata. La loro piattaforma, probabilmente gestita da AI idiote. Volevo pubblicare il libro di psicologia, mi anno bloccato account in momento di registrazione i dati e documenti. Ho fatto poi una settimana di battaglia per cancellare i dati sensibili e chiudere account.Assistenza vergognosa e stupidità in crescita.Impossibile avere risposte "umane".

Working with Amazon KDP today is like trying to bake bread in a toaster emitting black smoke: the bot is out of control, punishes randomly, and doesn't accept logic. But the real surprise comes when you try to report the technical glitch to their trusted lawyers, Davis Wright Tremaine (DWT). Instead of fixing documented bugs (like the Log ID [40xpZr...]), the "prestigious" Seattle lawyers, including the partners who rave about "free speech" on podcasts, prefer to use amateur tricks. They've configured their Mimecast servers to manually reject technical emails (Status: Message Rejected) that expose the failures of the KDP system. The paradox? Jeff Bezos pays these legal "gurus" handsomely to shield a broken algorithm. They use expensive filters and digital barriers to silence authors who bring evidence, turning compliance into a farce. While their bosses, like Dan Scharf and Ajay Patel, talk about AI and the future at SXSW, in their offices, the "manual veto" is still used to hide the fact that the emperor is naked. If you're an author, know that you're not talking to a company, but to a brick wall paid to ignore you. Technical advice for DWT: Stop playing with Mimecast blacklists and start acting like a lawyer. Logs don't lie, even if you try to delete emails. Rating: 1 star (because 0 is not expected)

⚠️ VOL MANIFESTE ET SERVICE CLIENT INCOMPÉTENT ⚠️ J'édite un roman illustré en 9 tomes. Donc 9 livres (tous identiques en caractéristiques sauf le nombre de pages bien sûr). Tous les prix sont cohérents entre eux sauf le Tome 8 facturé plus de 31 % de plus que le tome 7 POUR 3 PAGES + ! Des semaines et des dizaines d'échanges par mails avec le service client QUI FAIT SEMBLANT DE NE PAS COMPRENDRE, QUI NE REGARDE ABSOLUMENT PAS LES CAPTURES D'ÉCRAN ENVOYÉES À CHAQUE MAIL.... UNE CATASTROPHE JE N'AI JAMAIS VU UN MANQUE D'HONNÊTETÉ À CE POINT. Même lorsqu'on fait remonter la réclamation aux supérieurs IL NE COMPRENNE PAS DAVANTAGE et ne consultent pas non plus les captures. (De plus il faut en sorte de changer d'interlocuteur et surtout renouveler régulièrement le mail de réponse afin que les échanges disparaissent sauf que moi j'ai tout gardé en capture d'écran.) Il vous réexplique sans cesse le mode de calcul des coûts du livre en vous soutenant que le tarif est normal SUR LEUR ÉCRAN : Tome 7 : 55 pages €3.64 Tome 8 : 58 pages €3.80 Tome 9 : 62 pages €4.01 Sauf QUE SUR MON ÉCRAN LE TOME 8 est FACTURÉ 4,77 € DE FAÇON TOTALEMENT ARBITRAIRE !! (Je vois déjà d'ici leur réponse mielleuse en indiquant de consulter leur support pour résoudre le problème sauf que je l'ai déjà fait des dizaines de fois) Donc je vais chercher une autre plateforme.

Es una basura. Cada vez imprimen peor, te llegan los libros mal montados, con las cajas rotas y destrozadas porque son de cartón malo. Te dan mil problemas en la revisión de los archivos porque está todo automatizado, y cuando pides ayuda la atención al cliente es completamente autorizada. Y todo mientras ellos se llevan más del 50% de beneficios mientras tú no te llevas casi nada.

These guys are crooks, stole all my royalties. No chance to appeal or anything. But I’m locked out of my first with 8nbooks on it for 15 years they are keeping that money also

Ho pubblicato un libro su Amazon KDP nel 2024, tutto bene fino ad oggi, febbraio 2026. Poi dal sito ho scoperto di essere stato sospeso e la vendita è stata rimossa perfino da Amazon. La sfortuna è che non posso nemmeno fare una nuova registrazione: non riattivano l'account. Tutto questo è stato causato da una loro email che non ho letto e a cui non ho risposto in tempo. Ho provato a scrivere più volte ma senza risultato. Se potessi darei meno di zero stelle: pessimo servizio e assistenza clienti inesistente.

I have an Amazon account and also had a KDP account: you are required to use one email for both--no problem. Then my husband--who has a separate Amazon account--wrote a book and opened his own KDP account with an email matching his Amazon Account. But then KDP kept sending his book information to me, so he asked them to please note the change and send it to his own email. They did start sending his information to his email, but then they "terminated" my account because I had "broken the agreement" in some way--although in fact I had done nothing at all. Multiple calls to Amazon followed--hours of frustration--and Amazon is hands off when it comes to KDP. At KDP all you get is bot support--and if you don't have an account with them they just boot you when you try to speak with them. Truly a horror story of customer service which is nonexistent.