KEDMAReviews of kedmacosmetics.com

Rude sales people. The sales people are clearly disrespectful, forcing people to listen to their sales talk even when repeatedly being told that they don't have the time. They even have the gall to insult my gf to her face, commenting about her skin. Trash quality service right here.

Horrible sales tactics. Genuinely like a scam operation. I was walking in the mall and the sales lady practically grabbed my hand and put this peeling cream on, admittedly it did make my skin smoother but was £109 (in pesos 8,000). I said no because it was too expensive but they kept on at me until the employee gave me two for the same price plus a free facial service. I was okay with this an bought it, however the products are not what was expected when i brought them home, they were half filled and looked to have been used already, the product also was dried on the outside of container and the seal was non existent. Definitely not the luxury that was described im so disappointed. And for the sales tactics… i was given a free facial which i thought would be relaxing but no, they harassed me trying to get me to buy the £1,000 facial set?? I kept telling them no i don’t even have that kind of money but 3 of the employees were surrounding me and telling me i could use a credit card and practically using every sales tactic but in the worse way possible. What’s worse is that i was stuck there because my face was covered in a white face cream that takes 45 minutes to wait until it can be taken off. I felt so harassed and trapped it was terrible, i had to lie about having a reservation elsewhere in order to leave, even then they were reluctant. Overall bad experience with this brand, and looking online they seem to have similar reviews. This store was in SM Cebu philippines.

Visited Kedma at Robinson Gallery in Cebu, Representative sample her product on me, was quoted a price of $27.00 I purchased product, later I discovered she charged me $270.00 dl , I contacted them, they agreed to issue refund and return product, when I took Grab to Mall, Manager and Salesperson refused to accept and refused to refund, This is a Scam business !!! Beware, Avoid, and Stay away from Kedma at any location, Scammers !!!!

HORRIBLE, SI PUEDES NO ENTRES...CORREE SON UNOS RATEROS SÓLO INFLAN LOS PRECIOS Y QUE CASUALIDAD QUE TE HACEN MAAAS DEL $50%. ME IRRITARON Y MINIMIZARON MI CASO Y NO ME QUIEREN HACER DEVOLUCIÓN RATEROS CON PERMISO PARA DELINQUIR. REGRÉSENME MI DINEROOO¡¡¡¡¡

I didn't get my order because i need to print, submit customs paperwork i don't have time for that. Its time consuming for me, i just had an accident. I want my refund money back.

Hoy en una plaza comercial en la Cuidad de México estaba buscando skincare y me abordó un chico muy amable, me hizo algunas preguntas y me convenció de entrar a la tienda con la promesa de hacerme un regalo. Accedí a entrar pues pensé me regalaría una muestra de sus productos. Para no hacer la historia muy larga tengo que decir que me sentí muy presionada después de que me probó como 4 productos y después de casi 30 min ahí adentro le dije que me hiciera la cuenta si llevaba 3 de los productos por lo que me dijo que 20 mil pesos más o menos $1,200 USD y me quedé atónita, y le dije que jamás esperé qué me diera un costo tan alto. Después me empezó a ofrecer descuentos y meses sin intereses y claramente no quería un no como respuesta. Al final logré zafarme pero pasé un rato muy incómodo. Me queda claro que te presionan para venderte, al final incluso ofrecieron que dejara un apartado de $500 pesos. No estoy de acuerdo con estás técnicas de venta qué rayan en el acoso al cliente. Saludos y les recomiendo correr cuando este tipo de vendedores se te acerca

Me vendieron muy aparato de 400 DLLs como si valiera 3 mil, que estafa !!!

I am extremely disappointed with Kedma cosmetics customer service. I bought the anti-aging serum CINDERELLA EFFECT and it came the anti aging serum antioxidant instead. The first couple of times that I talked with their customer service they said that the product was the right one. I texted again saying that I wanted the Cinderella effect and not the antioxidant and they said that they couldn't send me the Cinderella effect because the formula was changed and they were the same product. And so I asked to return what I had and have a refund this went throughout the entire month of February until last week beginning of March where after a couple of emails, for open chats in their website someone finally sent me a return label but unfortunately I don't have the product that I bought in the first place. With that being said, I will never going to buy anything from cadma anymore first because customer service wasn't at my service as a customer second because they lie to me saying that the product was unavailable and they had changed the recipe or the ingredients and no one was able to explain to me why, third if the Cinderella effect product isn't available anymore take away from the website and all your social media. If you go to kedma cosmetics Instagram account They have a advertisement for the Cinderella effect serum so I don't know what the deal is.