Bad
Based on 163 reviews
KELLY OBI NY1.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We`re a US-based, black-owned, Fast Fashion brand all about hooking you up with unique, one-of-a-kind fashion pieces that`ll turn heads wherever you go. We`re an emerging brand in the women’s accessories and lifestyles space. With the call to ‘Be Extra’—Kelly Obi is all about letting your inner light shine through high quality and unique accessories that are sure to turn heads. As a fashion brand, we see individuality and uniqueness every day and champion this through the energy of our products. We bring to life any outfit, and is ready to elevate your style in more ways than one.
KELLY OBI NY (kellyobi.com) has 163 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
Showing 138 reviews with 1 star · Clear filters
Porsche S.
I placed two orders back in November and was told that the money would be refunded due to technical issues at their warehouse. I have not received my products or my refund and the company will not respond to emails they are canceling my request with my bank about returning my money after they said they would. Do not purchase from this company.
Mrs. C.
Why have I only been refunded £56 when my order total was £134.40 GBP - which i paid in full in Dec 2024? You also still owe me 50% refund from my first order YOU cancelled. Please action FULL refund ASAP. This is unacceptable customer service and behaviour!
keyshla A.
Realicé una orden el 11/13/24. Nunca recibí la orden ni me devolvieron el dinero. Intenté varias veces comunicarme con ellos a través del emails y no obtuve ninguna respuesta. Perdí $40. Esto es un fraude.
Mary Vegelahn S.
THEY'RE A SCAM!! They shouldn't get "1" star. Ordered in November and did not receive my order. yet. After several attempts to reach the company, but to no avail, I contacted my credit card company to report my lost money and placed a complaint. I will be credited in 5 business days.
Niani J.
I see I am not the only one that has been robbed by this company. I placed 2 orders in November totaling over $200, I got an email stating they cancelled my order due to a fire and they’d refund me. I have not gotten any merchandise nor a refund. I have emailed them numerous times and they will not respond. They’re lying to my bank saying they provided my items, so my bank is giving me a hard time. I have posted on their FB page…no response!
Sonia H.
I regret ordering from this company, especially after spending over $250 based on a recommendation. The experience has been incredibly disappointing. It took over a month to ship my order, and when I reached out about the delay, they offered $25 as compensation—but that hardly made up for what followed. When my items finally arrived, the quality and accuracy were unacceptable. The jacket I received had no buttons, and no tags, the red tights smelled strongly of fish, and instead of the jacket I ordered, they sent me a completely different one. I’ve emailed the company three times to resolve these issues, but they have yet to respond. This entire experience has been frustrating and disheartening. This lack of professionalism and care makes it hard to recommend them to anyone.
Consumer
Kelly Obi deserves a Zero rating. They cancelled my orders and did not refund my money. I am talking with my credit card company and BBB to have my money refunded.
Shirley S.
They cancelled my order and said they refunded me but I never got the money back $126.00 they didn't answer texts or emails.
